Schepel Buick-Gmc-Cadillac

4.9 (493reviews)
100%
3209 W Lincoln Hwy,  Merrillville,  IN  46410

Schepel Buick & GMC is a family owned General Motors dealership since 1968. We have an on sight body shop and service department that is able to meet all your automobile needs. Our body shop is well respected in the Northwest Indiana area and we work with all the major insurance companies. We are happy to serve you with all you automobile needs !

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (493)

Likely to Recommend

Repair Quality

Looks great!

Customer Service

All good!

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Repair Quality

Customer Service

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Not impressed

Repair Quality

No parts were replaced, wouldnt recommend this body shop to anyone. Not what i expected when it comes to quality.

Customer Service

Polite, but very mediocre, didnt give me a great impression to return for future business.

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Repair Quality

Customer Service

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Repair Quality

Paul was great! He was straight forward with me and answered all my questions. The car was done earlier than expected and I am very satisfied with the repairs. Great Job by all!

Customer Service

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Kevin’s the best to work with

Repair Quality

Customer Service

Kevin called me every step of the way.. start to finish.

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Repair Quality

Easy and quick. They are approved by my insurance so it was one stop shopping

Customer Service

Friendly but business like

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Repair Quality

Had to replace the entire lift gate on my 2020 Acadia due to accident damage. Josh was very accommodating as I had to drop off the vehicle before my scheduled appointment. Replacement is flawless. Awesome body shop.

Customer Service

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Repair Quality

Customer Service

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Is because there is no accountability for damages done to your vehicle at this dealership

Repair Quality

My car was damaged during repairs on the front air dam driver's side and no one In the service department will take responsibility To my vehicle I won't be doing business with this dealership in the future or recommending any of my friends

Customer Service

The repair service and service people were excellent however no one wants to take responsibility for the damage to my vehicle

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The body shop was professional all the way around. From estimating the damage to scheduling the repair to delivering the vehicle back to us, everything went smoothly with no surprises or delays. And the craftsmanship of the body work repairs looks just like new! Thank you Schepel for a great job!

Customer Service

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Repair Quality

Did not hook up back up sensor.

Customer Service

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Repair Quality

everything was very good

Customer Service

great people personnel

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We would most definitely recommend the shop to anyone, this kind of service does not exist anymore, only at Schepel GMC

Repair Quality

Josh made this a great experience for my wife. He should be a very valued employee at Schepel. He kept us us to date on the process the entire time, everything went as he said. We were extremely pleased with the repair. The Acaidia looks brand new again.

Customer Service

Josh made it very easy to understand and kept us informed during all stages of the repair, extremely pleased!

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Likely to Recommend

Repair Quality

I was so surprised and happy and thought it was very thoughtful, and nice of them, they washed and vacuumed my car!!! Thank you!! Yay!

Customer Service

Returned Clean