Schmit Bros Auto Inc.
In operation 114 years.
Fender-Bender in Need of Fixing? We Are Here For You. Get your vehicle looking good as new here at Schmit Bros. Auto * FREE Estimates *All Makes and Models *We Work With ALL Insurance Companies *Quality PPG Products *We fix Accidents Big + Small including Deer Hits Serving Ozaukee, Washington, Milwaukee,and Sheboygan Counties. We stand behind our work! Your satisfaction as our customer matters.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Neither my daughter nor I received updates. Communication, in a word with unlimited communication technology, should be easy. It was painful for this.
Customer Service - 1.5/5.0 -
Same as overall experience. Improve communication.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I think the work done on my car was a 10. What l have issue with is a inaccurate estimate time and no courtesy vehicle avabile, will have to really think about future work done .
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
All was great. I felt trusted, its been a long time since i could say that about a dealer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
already did this. don't need to keep sending
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Mark told me it would be 4 days but it could be 5 days. They got it done in 4 days. Great job.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much to Mark for making an otherwise stressful experience as seamless and stress-free as possible!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Extremely disappointed!!! Corners were cut, blame was passed to someone else, and I was ignored after they got their money. When you know the insurance company is going to pay no matter what you do why not do a sub par job They performed work without my authorization and no accountability when I asked why it was done, just “I don’t know”. Eventually they said well it was deemed a safety issue so they couldn’t let it leave with out them doing it the work. Little to no remorse for doing a subpar job cleaning the interior that had water/mud damage. I found mud and dirt throughout the area they said they removed the carpet and trim panels to dry and clean. There was dirt on the a/c vents and all over the passenger seat area when I picked it up. I emailed the photos of the interior to the office manager who I had communicated with because the body shop manager was on vacation. The reply I got was “ For it being a ten-year-old vehicle, he cleaned the carpet to the best of his ability, and I think the pictures look pretty good in comparison to how it was before repairs.” Anything would look better than an interior that had been partially submerged in a swamp. I have yet to hear from anyone since that email even though they said the body shop manager would be contacting me when they returned from vacation
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only issue was delays in receiving parts. Not any fault of Schmitt
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They did an excellent job on my car quickly, very professional, an accident is really in inconvenience and they made it easy and the car looks spectacular. I would suggest them to everyone.