Schubert's Auto Body Specialists

4.8 (835reviews)
97%
71 W Main St,  Smithtown,  NY  11787

Schubert's Auto Body Shop is a family owned and operated business since 1932. We take pride in workmanship and put emphasis on customer satisfaction. As a member of the L.I. Better Business Bureau, we guarantee all body and paint work that we perform for as long as you own your car. Our technicians are regularly I-Car trained and kept up-to-date on the ever changing repair industry. Our services include auto painting, collision repair, full frame straightening, and dent removal. We are a direct repair shop for many large insurance companies. We have access to car rental agencies to make the process easier and less stressful for you, and we strive to provide customer satisfaction to all work done. Here at Schubert's Auto Body Shop, our job is to get your car back in shape! Need collision repair after an accident? Or want to give your car a new look? We've got the skills to do the job!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (835)

Likely to Recommend

Repair Quality

Customer Service

no problems

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I hired Schuberts for my vehicle repair in the beginning of August and the job wasn’t completed until the beginning of October. Every step of the process moved slowly, with the only explanation being “we’re running behind”. I hired Schuberts, they said they’d have the parts and take my vehicle within 2 weeks- that took a month. They took my vehicle for the repairs and said it would take two weeks- it took another month. The only substantive updates I got were when I sought them out. “Running behind schedule” doesn’t suffice because, quite frankly, the status of other customers jobs doesn’t matter to me. Any way you slice it, the calendar says two months from the hire date until the date of completion, and whatever rebuttal to the matter can ultimately fall back on the fact that the shop was over due on their own time frames by weeks at every step of the process. “Running behind schedule” because of other jobs will be of concern to me when someone wants to pick up my tab; until then- Two months: too long.

Likely to Recommend

Repair Quality

The craftsmanship of the work was fine- The issue was the time. The shop was hired for the job in the beginning of August. I didn’t get my car until almost the beginning of October

Customer Service

Said they’d be ready to take my car in 2 weeks, it took a month. Said the repair would take two weeks- it took another month

Likely to Recommend

Repair Quality

They do good work, accommodating and helpful

Customer Service

They do good work, accommodating and helpful

My Experience

Likely to Recommend

Repair Quality

I felt that you were a very high end company.

Customer Service

Likely to Recommend

I just wasn’t really impressed. There is 6 auto body shops within 1 mile and if you . DONT take care of your customer that’s ok SOMEONE ELSE WILL.

Repair Quality

They shouldn’t ONLY clean the side of the car that was repaired. They should at least wash the entire vehicle at least the outside. I also had to bring it back to have the front door serviced. I offered to purchase a tire because the rear tire was damaged . When I picked up the vehicle I was told that they would reimburse me for the tire. it’s been 3 weeks now still waiting for a stinking $100. It’s incredibly frustrating and disappointing. I believe that EVERY vehicle should be checked and rechecked before a customer is called to pick up a vehicle maybe even have a check list.

Customer Service

My repair associate was Steve and I’ve dealt with him before. He did and said all the correct things. But somehow things got lost in translation.

My Experience

Thank you for doing such a nice job with our Subaru! We’re very pleased.

Likely to Recommend

Repair Quality

Well done

Customer Service

Professional

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Im so happy how they repair my Mercedes came out brand new thank you so much 😊

My Experience

Likely to Recommend

Repair Quality

Customer Service

They did a great Job- the staff was great to work with. so far- all is going well with the vehicle repair.

My Experience

I have been here before it's a wonderful place. They do beautiful work and the employees are very, very courteous, helpful and pleasant. My car came out beautiful. Thank you, Schuberts

Likely to Recommend

Repair Quality

Beautiful

Customer Service

Returned Clean

My Experience

EXCELLENT SERVICE AND CUSTOMER UNDERSTANDING.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

No communication. Could never give me an answer re when car would be finished. Person I dealt with and I would be talking and rudely, mid sentence he would start to engage with someone else. It was odd. He had no ability to focus Sometimes I felt as if I was talking to absolutely noone

My Experience

Excellent!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone there was great, I’d definitely recommend to anyone in need of work or repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent all around great staff, owner, and Collision repairs!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean