Schumacher Collision

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Lionel was very informative and professional; don’t remember the name of the nice lady at front desk but she was very helpful and pleasant. Thank you for the prompt and professional service.

My Experience - 5.0/5.0 -

I really appreciate Mr. Lionel Puig help, he did a very good job and I was very surprised the job was done faster than expected, please let him know that I am very grateful. Ty.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great representatives and courteous service. Wonderful experience

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I like their service and would recommend to family and friends

Repair Quality - 5.0/5.0 -

A little fender bender that was taken care of in record time. Everything looks great!

Customer Service - 5.0/5.0 -

Luis is the man and his customer service was impeccable!

My Experience - 5.0/5.0 -

Lionel was very professional kept in contact with me and the status of my car and it was ready a day ahead so I hope not to see you again only because that might mean another accident 😊 but thank you for your professional courtesy job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

We were very happy with the service and repair of our VW. Lionel and his team did an excellent job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Your service was good and professional .Lionel was polite,attentive and experienced.Thank you very much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 1.5/5.0 -

I have no AC and my key still sticks. I'm bummed.

Customer Service - 2.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

After the accident I thought my truck wasn’t going to be the same but Schaumburg restored it back to factory specs and it’s just as good as when I first purchased it 6 months ago. Thanks Schaumburg

Customer Service - 5.0/5.0 -

Mrs. was extremely helpful when it came to picking up my truck. As well as keeping me posted on progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I love the way my car turned out!

Customer Service - 5.0/5.0 -

Lionel was a great communicator and made things very easy.

My Experience - 5.0/5.0 -

Was taken care by Lionel Puig I thank him very much for is patience, kindness and professionalism! the job that was done in my car was amazing. I’m happy and pleased with the wonderful job. thank you! Maricela Murray

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

This was by far the worst experience I have ever had at any dealership ever.

Customer Service - 0.5/5.0 -

Terrible.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

aWESOME WORK & KEPT ME INFORMED DURING THE WHOLE PROCESS. CAR WAS DONE A FEW DAYS EARLY, KUDOS!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Lionel Puig is outstanding. Submited by Dr. Arthur Anderson.