Scott Chevrolet, Inc
In operation 66 years.
We are a locally owned collision center providing high quality auto body repair with a strong focus on craftsmanship, safety, and customer care. Our experienced staff oversee each repair with precision, ensuring vehicles are restored to pre-accident condition using proven repair procedures and quality materials. Our facility specializes in accurate and detail-oriented auto body repairs while providing clear communication to our customers throughout the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The actual vehicle repair was fantastic, I had many issues with the schedule, updates, rental car return, etc. These other processes are highly lacking and are frustrating, to say the least.
My Experience - 0.0/5.0 -
I was told my repair would be completed within a few days, however due to lack of proper staffing during an employee vacation, my cars repairs were delayed by an extra 3 weeks. As a single mom without the ability to continue to pay for a rental after the two week, it was a huge struggle to go without my car for that long. I’m not one to complain, but I should have been offered a courtesy car or even just been given a heads up that the repairs were going to be delayed. I ended up paying $1500 for a rental car for the first two weeks and had to return it because I couldn’t afford it anymore.
My Experience - 5.0/5.0 -
2nd vehicle fixed. Excellent job, great customer service.
My Experience - 5.0/5.0 -
Appreciated the continual notification about the stages of repair to completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Phil was great! And I told him the repair looked good. Then he stated that they thought the left rear wheel might be tweaked and that they received authorization from Erie Ins. (Not my insurance company) to do an alignment. Then Phil informed me that they could not do the alignment because there is a special BMW tool required to do the alignment. Then I go out to get my vehicle, and it won’t start. Phil had to jump it with a power box. Then I get home, ( 40 miles away ) shut it off. About a half hour later I go out and start the vehicle and it was slow to start, but did start. And today, driving to and from work, it just does not start the way it did prior to dropping the vehicle off at Scott Collision Center. Now I am inconvenienced to take the vehicle to another shop for repair that should have been done while the vehicle was at Scott Collision Center. Erie Insurance authorized the repair and was paying for the vehicle to be repaired at Scott Collision Center , a preferred repair shop of Erie Insurance. In closing, I was in the auto wrecking business for 29 years ( 11 in California and 18 in Pennsylvania) and I would have found the BMW tool, repaired the vehicle, and bill Erie Insurance for whatever it cost! Also, in the last 10 years I have purchased 3 vehicles at Scott Cars. Thank you for letting me bend an ear and sorry for the lengthy response.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The repair to the left 1/4 panel and left side of the bumper look good, however the body shop received authorization to do an alignment, from Erie Insurance, but could not do the alignment because they did not have a “special BMW tool” to do the alignment. The body shop advised me to take my vehicle to another shop for the repair and have that shop bill Erie Ins. on a separate invoice for the alignment. When I went to get my vehicle, it would not start and Phil hat to jump it with a hot box. So I am inconvenienced to contact Erie Insurance, to get another rental vehicle and take my vehicle to another shop for an alignment.
Customer Service - 1.5/5.0 -
See the above stated comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolute 10 the informed me several times the progress of my car and when I got a pack, it looked like it came out of the showroom. Good job guys.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wish I knew the night before that my car would be completed the next morning and when to pick up.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
It was fine
Repair Quality - 4.0/5.0 -
Maybe a little bit more communication
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done great. The customer service was great. Would use them again.
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service. No issues
Customer Service - 5.0/5.0 -
Perfessional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like a satisfying job. Thank you. 😊 in
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything was handled efficiently and I got car back repaired and clean. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every thing was professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from everyone.