Scott Collision Center

4.8 (722reviews)
96%
705 Old Westtown Road, Suite C,  West Chester,  PA  19382

In operation 4 years.

Scott Collision Center, a division of Scott Honda of West Chester, is located just minutes from Westtown Road exit, off RT 202. Our 13000 sq ft facility offers you the best in technology, advanced equipment, highly trained technicians, and customer care. We have a Chism bench system coupled with the state of the art Car-O- Vision measuring system, Ac 1234, GYS Innovative resistance welder, two MIG welders, silicon Bronze welder, nitrogen plastic welder and can tackle virtually any repair. We have over 100 years of technical experience on our direct labor staff as well as over fifty years of experience on the administrative end. We feature a Global downdraft spray booth especially designed for water borne refinishing. We also just converted to PPG Envirobase as our paint system. The Scott Collision Center is an ICAR gold facility that has parking for over 125 vehicles. The entire shop is air conditioned and utilizes High Color Render Index lighting.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (722)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and keeping customers informed throughout the repair process via calls, texts, and emails. Timeliness is largely appreciated, with several customers receiving their vehicles ahead of schedule. A few customers noted areas for improvement directly from their experiences: some requested more proactive status updates without needing to call in, a small number experienced minor repair oversights such as forgotten fixes or alignment concerns, and occasional delays were noted, though often attributed to back-ordered parts or staff illness. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... perfect again after the accident. I couldnt agree more! My old car was perfectly restored to the condition it was in before I was crushed between two cars and ..." Read more
"Completely blown away by their work on my car"
"The repair work was excellent. It looks factory new. Thank you."
"... our concerns were listened to and taken care of. The car is in top shape- like new. We will definitely praise your sincere efforts and excellent workmanship" Read more
"They were quick and communicative! They did an amazing job and my car looks brand new! Thank you!"
"... days to complete — three at most. Unfortunately, I never received any updates during those three days. Each afternoon, I had to call myself to check on ..." Read more
"Could have used more proactive communication during the process. I have gotten very timely email notification ..." Read more
"Very customer friendly, and professional. They kept me updated regularly. Would highly recommend !"
"Excellent workmanship Excellent communication Appreciate your Customer service!"
"... Collision. The team was professional, courteous, and kept me informed throughout the entire repair process. The work on my vehicle was completed on time and ..." Read more

My Experience

From the estimate to the completion of the work, very professional and accurate. A very positive experience all around!

Likely to Recommend

Repair Quality

Great staff and great results

Customer Service

Great staff

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Paul ( I forget his last name) was prompt in giving me an estimate. Part was ordered and I was notified immediately.

Likely to Recommend

Definitely would recommend.

Repair Quality

The employees were friendly and helpful. My car looks great!

Customer Service

Great service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

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very kind staff and communication

Repair Quality

only critique would be panel alignment between bumper and body panel - not major very very minor. excellent and speedy service!

Customer Service

Returned Clean

My Experience

My experience was utterly superb. I was treated with the utmost kindness, caring, and respect thru this whole process of being the victim of a hit and run accident to my Honda (and thankfully not my physical self). There is nothing that your staff could have done better. They are terrific. Not only are they very well trained, with respect to interacting with customers, but also, they seem to be stellar human beings. My late husband Paul, who also adored Scott Honda, used to handle the accidents when they occurred. Since he died in 2023, this was the first incident I had to handle on my own. I will remain forever grateful to all of you. You run an excellent business. I have created schools and served for many years as a Head of Middle School. I truly recognize excellence when I see it in action. Thank you for everything! Susan Friedman

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Repair Quality

I sent a very long, thoughtful comment two days ago.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Smitty and company get an 11 out of 10 on the above!

Customer Service

My Experience

The repair work was excellent. It looks factory new. Thank you.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service, timely updates. Top notch

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Repair Quality

Customer Service

Great service, timely updates

My Experience

Great job. Made my Ridgeline look new again. Thanks Smitty and team for your professionalism.

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Repair Quality

Customer Service

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Repair Quality

They were quick and communicative! They did an amazing job and my car looks brand new! Thank you!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean