Scott Collision Center

4.8 (717reviews)
96%
705 Old Westtown Road, Suite C,  West Chester,  PA  19382

In operation 4 years.

Scott Collision Center, a division of Scott Honda of West Chester, is located just minutes from Westtown Road exit, off RT 202. Our 13000 sq ft facility offers you the best in technology, advanced equipment, highly trained technicians, and customer care. We have a Chism bench system coupled with the state of the art Car-O- Vision measuring system, Ac 1234, GYS Innovative resistance welder, two MIG welders, silicon Bronze welder, nitrogen plastic welder and can tackle virtually any repair. We have over 100 years of technical experience on our direct labor staff as well as over fifty years of experience on the administrative end. We feature a Global downdraft spray booth especially designed for water borne refinishing. We also just converted to PPG Envirobase as our paint system. The Scott Collision Center is an ICAR gold facility that has parking for over 125 vehicles. The entire shop is air conditioned and utilizes High Color Render Index lighting.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (717)

My Experience

My car was repaired in a timely manner and returned to me in such excellent condition, cleaned and all. The staff, including Smitty, were very informative and helpful. I was really upset about the collision I got into, and the fact I had to get it repaired but I knew I was leaving my car in good hands. I trust the service at Scott Honda Collision and would recommend it to anyone who has to get their vehicle repaired.

Likely to Recommend

Repair Quality

My repair service was excellent from the very beginning to the very end. The staff (mainly worked with Smitty but also spoke with Laurie a few times) were very knowledgeable, kind and patient; they answered all my questions (I was very nervous and frustrated about my collision situation). They treated me like a person and not as if I was inferior to them (have unfortunately run into that at other car dealerships). Laurie got me in for a repair right away. My car was repaired in a very timely manner. When I picked it up, I wasn't expecting it to be cleaned, but to my surprise (in a good way) it was so clean - inside and out -, and the repair job itself was very well done. If family and friends need repairs or recommendations on a dealership to give their business to, I will be certain to pass along my highest recommendation about Scott Honda dealership, Scott Honda select, and Scott Honda collision center.

Customer Service

Returned Clean

My Experience

The repair was fine., but the handling of the paperwork and keeping in touch with me was crazy. I left messages that were not delivered. I was told my car would be ready on Tuesday, then I got a text that it wouldn't be ready until Wednesday. So I spent time rearranging everything, only to get a phone call 45 minutes later that my car was ready to be picked up!!! My impression is that the left hand doesn't know what the right hand is doing at Scott Honda. Very stressful for me.

Likely to Recommend

Repair Quality

Same reasons as before

Customer Service

Same reasons as before

My Experience

Likely to Recommend

Repair Quality

Excellent work and great communication

Customer Service

Very satisfied. Aaron was very good to work with. Answered all my questions.

Returned Clean

My Experience

I only really dealt with Smitty and he kept me in the loop on everything that was being done to the car

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Scott Honda Collision did a fantastic job repairing my vehicle. They were communicative throughout the whole process and made extra efforts to work with my insurance company. My car was fully repaired and looks like new. Aaron was great to work with and made sure I knew everything that was going on, thank you Aaron! Will definitely be returning to Scott Honda Collision for any future repairs.

Likely to Recommend

Repair Quality

The team at Scott Collision Center did an excellent job getting my car repaired and dealing with a few headaches with my insurance company. My vehicle looks great and I was very pleased with the service provided by Smitty, Aaron, and the repair team. They were all a pleasure to work with, I will definitely be a repeat customer (hopefully I don’t need to be).

Customer Service

Returned Clean

Likely to Recommend

Yes, absolutely

Repair Quality

Work done well and on time. Staff was friendly. And someone cleaned the INSIDE of my car. Hooray!

Customer Service

see first comment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Best ever service centre

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Although the repairs took longer than anticipated, everyone with whom I spoke was polite and professional, and I had absolutely no issues or problems. Thank you!

My Experience

The repair is perfect. But even more important is the caring &. Sincere attitude of the staff who guided me down this road of the unknown. Headed up by Elmore “Smitty Smith”. YOU FOLKS ARE THE BEST !!! Thanks again, Jim Palmer

My Experience

Did an excellent job of keeping me apprised of the status of the repair work on my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Outstanding, couldn’t be better. This goes for everyone working in this department.

Likely to Recommend

Definitely

Repair Quality

Outstanding Performance

Customer Service

Everyone met the top grade

Likely to Recommend

Repair Quality

Great job, reasonable price and finished ahead of schedule. Aaron Wrorsnup and associates were all very personable.

Customer Service

Returned Clean

My Experience

The service was a ten. Laurie who works for Scott Collision was so pleasant and had great customer skills!! She was the best !!!

Likely to Recommend

Repair Quality

Customer Service

I was very happy with all the hard work to make my car look new. Service was the best . Laurie was awesome. She made me feel very comfortable.