Scott VW Collision

4.9 (303reviews)
98%
777 Taunton Ave.,  East Providence,  RI  02914
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Shop AssistantSparkles

In operation 66 years, 10 years at this location.

We repair all makes and models. We accept and work with all Insurance Companies, or Customer paid repairs. We will also gladly assist you with filing your claim with your Insurance Company.For your convenience, we offer Free Estimates, Free Shuttle Service, Car Rentals on-premise, Complimentary car wash with every repair plus 12 months or 12000-mile Warranty!   Come Visit us and See our Brand New Facility located right next to our Scott Volkswagen Showroom.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (303)

My Experience

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My Experience

Ed and Johnathon were a pleasure to work with. Both very professional. They clearly explained the repair process and kept me up to date regarding the progress made regarding my car. I am very pleased so far, and the car looks and feels great for the 15 miles driven to my home. I would highly recommend to others the quality of the services delivered by the Scott VW Body Shop. Very pleased overall with the entire experience.

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Repair Quality

So far, so good. My car looks great, especially my wheel rims, and everything appears snug and fit regarding the overall appearance of my vehicle. I was at the car wash yesterday and no water leaks were detected. Ed and Johnathon were very professional and a pleasure to deal with throughout the entire repair process. The car was delivered back to me ahead of schedule as well. I am extremely pleased regarding the overall services provided by the entire Scott Volkswagen Dealership to me thus far.

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Car looks great! The details work on the inside is incredible. Jonathan. Was awesome at keeping me posted and it was fixed very quick!

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Very efficient and did an amazing job with the car.

Customer Service

My Experience

I used Scott Collision Center twice this year for two separate vehicles of mine due to two accidents that were not my fault which was an aggravating thing to be dealing with but Jonathan was super helpful both times. He is extremely nice, knowledgable, and responsive while keeping me in the loop on what was going on with the car but also with rentals and insurance. My first experience with him and the center was great which is why I decided to take my second car there for repairs which actually required body work as my first vehicle was totaled. My car was returned to me good as new and was really nicely cleaned and detailed for me. Repairs took just about as long as I was told from the start. Overall great experience with the collision center and Jonathan! Thank you! ◡̈

My Experience

Jonathan was absolutely a very personable. Honest, clear speaking, genuine staff member to work with. I was very impressed at how they were in constant contact with me, keeping me informed about where in the repair process they were. Any new issues regarding my car, time for completing the repairs. When the car could be picked up. And, my car was immaculately cleaned inside And out. There were no surprises about unexpected cost. I would recommend Scott’s Collision any time for anybody. Freeman T Freeman

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My Experience

Could not be happier with the service I got at Scott Collision Center. Huge thanks to the whole team for not only repairing the damage but making my car look brand new. Deeply grateful to Johnathan for his clear communication, efficiency, and kindness throughout the whole process.

My Experience

My car was heavily damaged in the rear. The repair was completed 5 days early. It looked like it came out of a showroom and fully detailed on the inside. I was quite impressed. Everyone was kind and professional and kept me updated via texting. They also called Enterprise car rental at the time of vehicle drop-off and I left the rental with Scott VW Collision who took care of Enterprise for me at pickup. Extremely satisfied.

Likely to Recommend

100%

Repair Quality

Amazing. My car looked like it came out of the showroom. Love the detailing inside too.

Customer Service

Great. Everyone is kind, professional and took care of my needs, the rental car, and insurance company.

Likely to Recommend

See my comments on question 1

Repair Quality

Great, professional, friendly service from Johnathan! He took care of all the insurance work and the car was ready a week ahead of schedule! Also, it came back to us so well cleaned that it felt almost like it had been detailed! Great job - glad we came to Scott’s!

Customer Service

See comments on first question

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Repair Quality

My car was cleaner than expected when I received it after the collision service! The car runs better than I ever remember too! Thanks so much!

Customer Service

Easy to get a hold of!

Likely to Recommend

Absolutely! Very reasonable prices, fast and friendly service.

Repair Quality

Beautiful, top-notch repair.

Customer Service

From beginning to end, Scott VW Collision's customer service was exceptional. With timely updates and friendly and knowledgeable people, I felt like my car was in the best possible hands.

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My Experience

The staff explained how the work would most likely be done during the estimate. This was was greatly beneficial for me to help me decide whether to go ahead with the work or not. And the final product was amazing, couldn't tell any work was actually done!

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Amazing work. Friendly staff. They go above and beyond.

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My Experience

Scott VW staff are the best. They always keep me informed, explain what needs to be done clearly. They don't mind if I ask questions and are always pleasant to do business with.

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