Sdr Collision - Owings Mills Cr#44

4.5 (2,248reviews)
91%
12 Music Fair Rd,  Owings Mills,  MD  21117

In operation 7 years.

With two locations in Baltimore County Maryland, SDR Certified Collision Center has proudly served our communities with expert auto collision repair services since 2010. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, weโ€™re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. Weโ€™re proud to be a premier choice for collision repair with convenient locations in Cockeysville and Owings Mills. At SDR Certified Collision Center, weโ€™re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,248)

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They did do excellent work.

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It would have been nice to hear from them updates on my car.we had to contact them to see what was going on and when my car might have been ready.

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Returned Clean

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Poor communication

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I am Jacquelyn McCoy and this was my vehicle. My name is on these documents not Kevin. My appraiser Mr George who works with GEICO Ins did not keep me informed with the progress of my truck repairs. I call constantly and let messages which were not answered.It is after I called the manager Mr. George finally called. Thatโ€™s not good customer service. I picked my car up it looked nice but Iโ€™m still waiting on a part. Could take months

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I would definitely recommend this to everyone! Best experience ever!

Repair Quality

The best customer service! I love the fact that there is life time warrantee.

Customer Service

Car looks and runs amazingly

My Experience

The wait was well worth it. Excellent service!

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Thanks guys Iโ€™m totally satisfied. Iโ€™m so glad to have my car back.

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The repair work was excellent. The shop needs to improve on communication to the customer to provide updates from start to finish.

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Front desk personnel gave excellent customer service. Very friendly and efficient.

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Good job done

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Returned Clean

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Amazing

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Returned Clean

My Experience

The customer service was awesome. Brian was great and helpful. I'm really satisfied with SDR. l hope to recommend SDR TO MY FRIENDS. THEIR SERVICES WAS EXELENT.๐Ÿ‘Œ๐Ÿ‘Œ๐Ÿ‘Œ

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They great. Great customer service. The receptionist and Brian are awesome ๐Ÿ‘Œ ๐Ÿ‘

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Awesome

My Experience

Very friendly and courteous staff. Explained what to expect and delivered 100%. Thank you.

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Very friendly and professional. SDR gave me expectations and met my needs

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Soon as i left check engine light came on i called email and text havenโ€™t received a response yet.

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My Experience

We're very accurate with keeping me updated and when it would be completed and the job looks excellent and your customer service is very good as well and I believe her name is Taylor Taylor is wonderful

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Sdr is a great shop the paint work was fantastic and the costume service was good.. I do believe at the end of the day thay want you to leave 100% satisfied and if your not happy thay will work to make sure you are

Repair Quality

All and all the work was good and any concerns I had was quickly addressed thay stand by the work if your not happy sdr will make it right.

Customer Service

I have no complaints I felt the service is fantastic any problems or questions thay are fast to make the customer happy

My Experience

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