Sears Imported Autos Collision Center
In operation 56 years, 21 years at this location.
We have a State of the Art Facility in Plymouth, MN. We are a Mercedes-Benz Certified Collision Center. We value your investment and your family's safety. We have expanded our collision center and can offer repairs on all makes. Our satisfied customers own vehicles by BMW, Audi, Lexus, Mini Cooper, Porsche, Volvo, Cadillac, Infiniti, Maserati, Rolls Royce, Bentley, Saab, Jaguar, Lotus, Land Rover, Honda, Mazda, and also specialty vehicles, and classic cars and motorcycles. If you can crash it, we can fix it! We work with your insurance company to provide the safest and best possible repairs to protect you, your family, and your investment. We are also a Direct Repair Shop for USAA, American Family, and Chubb insurance companies. Stop by and see what our collision repair facility can do for you! Thank you for letting us serve you for over 40 years!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I don’t think you can do better than Sears for auto repair.
Repair Quality - 5.0/5.0 -
Very professional organization Clients communication was excellent from Todd
Customer Service - 5.0/5.0 -
Got to my job very quickly and finished well ahead of schedule. Status updates along the way were very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Made it easy and fast.
Repair Quality - 5.0/5.0 -
Great experience all around.
Customer Service - 5.0/5.0 -
Diane was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work looks great. It took a little longer than I had hoped. Finished on a Friday and I wish I had had a timeline in advance because I wasn't able to pick it up until Monday. My tire went flat on the drive to work upon picking the car, so I turned around and brought it back. Here is where I feel people could have acted with some more urgency. Apparently the valve stem was damaged somehow during the repairs. This is not a major fix, and I feel someone should have been reassuring me that I'd get my car back by the end of the day at the latest. I talked with Diane later in the day and expressed to her that I really needed to get my car back that day. The flat had caused me to cancel the college course that I teach which was no small thing. Diane was great and she got back to me right away and I was able to pick the car up before end of day. Overall, I feel like the time for repairs was reasonable. I was told 1 1/2 weeks and it took 2. That's not bad, but there was room for improvement on communication and prompt attention to the details at the very end.
Customer Service - 4.5/5.0 -
see above
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Todd always kept me updated and service was performed and excellent workmanship...Auto looks brand new....
Customer Service - 5.0/5.0 -
Service was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best customer service experience ever! Dawn is awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job!!!
Customer Service - 5.0/5.0 -
Everything went as planned..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The estimates were the best of the 3 shops I got it from by a lot. The work was done quickly and top notch. These are good honest professionals.
Customer Service - 5.0/5.0 -
Todd was patient in answering questions and knowledgeable. Much appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You should have a waiting area. I had to wait at the counter. It would be a much better experience if a customer can have access to waiting area. The people were friendly, professional and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great, communication was awesome. Thanks!!
Customer Service - 5.0/5.0 -
So good!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect repair job, looks like new.
Customer Service - 5.0/5.0 -
Friendly, helpful, great communication - called several times to keep me updated on the status of the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved their team’s communication and ease of working with them. They washed my car and the mats—if I need any more body work they’ll be the first call I make!