CARSTAR New Hope
In operation 25 years, 16 years at this location.
CARSTAR New Hope is part of the Minor Details Automotive Group. Minor Details Automotive Group was a creation from Jason And Erika Zerwas and we continue to serve MN with a family owned and locally operated company. Adding the CARSTAR Brand gives us the opportunity to serve our customers better with national recognition within the Auto Body/Collision Industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy process, speedy work, beautiful job. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks beautiful, and shiny!
Customer Service - 5.0/5.0 -
Sierra was great. No complaints!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, professional. They took care of everything.
Customer Service - 5.0/5.0 -
Friendly staff, took carebof everything, imcluding rental car. It was so nice.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were GR8!!! The repair was also GR8!!! Thank You!!!
Likely to Recommend - 5.0/5.0 -
Absolutely!!!
Repair Quality - 5.0/5.0 -
Fabulous work!!! My White Honda CRV looks absolutely brand new!!!
Customer Service - 5.0/5.0 -
Everyone especially Mike Lee, Sierra!!! Thx!!!
My Experience - 5.0/5.0 -
During the repair, additional repair items were found and discussed with me. I wish to thank the entire repair staff with the care that was given my vehicle.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Take to long to finished
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, I love the text updates throughout the service. They got it done a lot faster than the quoted time. Thank you!!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Status notification could have been more frequent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
On our back tail gate that was New, there is a scratch or mar of some kind (Not totally visible) but should not be there for being a new door.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already immediately filled this form out (10), returning to drop at Front Desk. There were only other customers present; placed face-down atop Desk.
Customer Service - 5.0/5.0 -
Already completed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar kept me informed the whole time. Definitely going to them if needed