Sebago Lake Collision

4.9 (1,315reviews)
98%
847 Roosevelt Trl Unit 2,  Windham,  ME  04062
Bot
Shop AssistantSparkles

In operation 65 years, 11 years at this location.

Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community. Location Manager, Scott Yates has been with POC Collision for over 5 years and very experienced in the collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,315)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks good, thank you for treating us like your favorite customers! Jesse was wonderful on the phone, Scott was thorough, helpful, friendly very accommodating, the gentleman that checked us out was super positive and polite. Thank you !

Likely to Recommend

Repair Quality

Excellent service, friendly, prompt, all schedules kept on time and great work on my Jeeps number area!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job! Above and beyond! Great customer service! Thank you!

Customer Service

Great customer service! Thanks

Returned Clean

Likely to Recommend

Repair Quality

Super nice group of people & appreciated the regular updates. Only reason I’m not giving a 10 is due to the delay because bumper dropped on floor requiring repainting. Other than an apology there was no consideration of compensation (reduction of deductible). I had already maxed my rental out & thankfully had use of my son’s car. Had that not been available I would have paid out of pocket. Only other feedback is the return of vehicle with remote start not working correctly & now I have to take it to Nissan which is a huge inconvenience.

Customer Service

Returned Clean

My Experience

From start to finish, the entire process was so easy and stress free! A team member met with me promptly and explained the process, did a walk through of damages and was transparent with the timeline for repairs. I received frequent progress updates along the way and in the end, it was done faster than they projected! My car looks and feels great - thank you to the entire team!

Likely to Recommend

Repair Quality

My car looks and feels great!

Customer Service

The team was friendly, communicated throughout the entire process, and thoroughly explained what to expect.

My Experience

Great job to Sebago Collision. My car looks great, there was clear communication from the team, and given the holiday season, I think my car was done quickly. Thank you all for a job well done!

My Experience

Thank you for the friendly and timely communication regarding the progress with my vehicle. I felt like I was a priority and every step was very easy.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very good work

Repair Quality

The repair job was done perfectly! You'd never know that anything was damaged!

Customer Service

Very easy to work with and kept us updated every step of the way

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you for all your hard work!

Customer Service

Returned Clean

My Experience

Great communications, on time delivery, and nice people. I've had nothing but excellent experience with this place.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great. Job. Ty !!!!

Customer Service

My Experience

Well....I really haven't been able to look it over good this evening as it's raining buckets and the power is out. I checked it out as best I could before I drove off from the shop. It looked great from what I could see.