Seidner's Collision Center - Riverside

4.9 (2,121reviews)
97%
7590 Indiana Ave.,  Riverside,  CA  92504

In operation 62 years, 9 years at this location.

Our mission is to exceed our guests’ expectations and provide an “Extraordinary Repair Experience.” We strive to be the best in the eyes of our guests, employees and business partners and be recognized as a performance leader in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,121)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Your service was excellent! I truly appreciate the great job, communication and friendly customer service you provided. I really felt taken care of through the process.

Customer Service

Awesome

Returned Clean

Likely to Recommend

I have no reason to come back to them. Tim is not good at what he does.

Repair Quality

They released my car without checking the steering components and they left old battery acid on the battery. They wasted over 1/4 tank of gas. Was late in getting my quote per what the employee Tim said and returned it a day later than what he said. I wouldn’t go back there again. I feel like there 4.9 rating is fluffed up by themselves.

Customer Service

Tim is terrible at explain things. During my second ride along I was trying to show him what was wrong... he decided his phone cal was more important so I had to wait for his conversation to end. Jennifer is the only thing good about the company.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every time I have used Seidner's to get a vehicle repaired, they have been amazing. Always going above and beyond to get the work done on time and done right. They keep you well informed on everything that is happening so there is no guessing. Amazing work ethic and people!

Likely to Recommend

Repair Quality

The quality is fantastic, I will definitely come back there again and would recommend this shop to everyone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Ladies were fantastic who greeted me the first day then at the end.

My Experience

Very professional and caring I was always in the loop of what was going on with my vehicle very fast and getting everything fixed in situated

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very professional and did outstanding work

Customer Service

Likely to Recommend

I would recommend them to my friends and Family

Repair Quality

Customer Service

They got the job done right and quickly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

car was done ahead of promised time frame, and looked great.

Customer Service

staff was friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was kind, friendly, and extremely informative.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication. Willing to hear my concerns. Car seems 100%.

Likely to Recommend

Repair Quality

Delays were a problem. Found a scuff on the front bumper but I missed it when I picked up the car so I'm stuck with it.

Customer Service

Very good communication system.

Likely to Recommend

If customer service up front was better, then I would say yes.

Repair Quality

Was great

Customer Service

When I called on Nov. 2 to schedule a quote inspection, I was told to come in at 12:20 so the Hartford adjuster would be back from lunch. When I showed, they were still gone. The receptionist took photo's and said they would get back to me. Seidner's never contacted me.I called Seidners again and was told adjuster was at lunch (again) and that they would get back to me. It wasn't until Nov. 12 until The Hartford let me know where we were at. Once I brought car in, everything was fine. But the customer service side of things made me feel unimportant.

Returned Clean