Sergio's Auto Body Co.

4.9 (469reviews)
98%
39 Industrial Dr,  Gilberts,  IL  60136

In operation 20 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat 7:00 am - 11:00 am
* Holiday hours may differ.

Reviews (469)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Exceeded all of my expectations and top notch communication! Thank you Sergio’s!!!

Customer Service

Excellent!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Service is awesome. Very personable staff. Would totally recommend

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did an outstanding job. Thank you!

Likely to Recommend

Repair Quality

They are an outstanding body shop. I was extremely pleased.

Customer Service

Returned Clean

Likely to Recommend

I have been a customer of Sergio's since 2012. Never had an issue or complaint until now, and this last experience has been very disappointing to be honest.

Repair Quality

I have several issues with the repairs to my truck, and have called and left messages twice (spoke to Sergio once) with no callback. Panel gaps are extremely wide, hood won't sit flush, bumper installed crooked, license plate bracket installed incorrectly, headlight aimed into the ground, steering feels loose like no alignment was done, PDRs not completed, black overspray on bumper, white overspray on inner fenders. Please call me back Junior!

Customer Service

Customer service was great during the repair, but has been horrible after picking it up.

Returned Clean

My Experience

Excellent work and customer service!

Likely to Recommend

Repair Quality

Great job taking care of the car and excellent service.

Customer Service

perfect

Returned Clean

My Experience

Jr was great from start to finish.there team finished ahead of schedule great job

Likely to Recommend

Have a friend dropping a car off Saturday to get a bumper painted

Repair Quality

Jr was very helpful and did a good jo

Customer Service

Returned Clean

My Experience

Tell the team Good job! I appreciate good work. Hard to find these days. Thanks

Likely to Recommend

Repair Quality

Friendly, amazing job.

Customer Service

Returned Clean

My Experience

Excellent work completed. Super impressed with the detailing of the inside. Car looked brand new. I will always use Sergio’s when me or my family wrecks my cars, or a raccoon in this case.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great help and great workers

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome job, super nice , I’ve found my new place

Customer Service

Returned Clean

My Experience

Just simply a fantastic job I was given consistent update throughout the entire process and that was greatly appreciated. I would recommend you to anyone. Appreciate all that you have done . Your body shop came highly recommended by State Farm Insurance and there trust and you team is extremely deserved.

Likely to Recommend

Repair Quality

Great job the updates was greatly appreciated during the entire process I love family ownership

Customer Service

Returned Clean

My Experience

Our car looks BETTER than new. And they detailed the interior and removed all the dog hair!!!

Likely to Recommend

Repair Quality

The work was completed on time. The car was cleaned and immaculate.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best place I’ve ever went to honestly so many great things I can say I’ll just sum it up and say 100/10 experience

Customer Service

Returned Clean

My Experience

Was in a hit and run but was able to track down the driver for their insurance info. After 2 months of dealing with them they denied my claim. I decided to go through my insurance and Sergio’s handled all of it. They set up my rental car, they completed the work quicker than they quoted, and they even cleaned some of the things inside my vehicle when they were done. Most importantly my car doesn’t even look like it had any damage at all. I should have just gone through them from the start. I highly recommend this shop to anyone.