Sergio's Auto Body Co.

4.9 (470reviews)
98%
39 Industrial Dr,  Gilberts,  IL  60136

In operation 20 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat 7:00 am - 11:00 am
* Holiday hours may differ.

Reviews (470)

My Experience

Sergio provided outstanding service. He was communicative, efficient and did superb work. We had delays due to parts availability but he shared updates and completed the repairs immediately once the parts were in. I would definitely return for any auto body needs.

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Repair Quality

Customer Service

Outstanding customer service!

Returned Clean

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Repair Quality

Body repairs look great. Runs good but seems a little stiff. The main negative is that I am still finding pieces of glass on the dashboard from the windshield that was cracked

Customer Service

Returned Clean

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Sergio always is kind and professional

Customer Service

Returned Clean

My Experience

We are extremely satisfied with Sergio’s Auto Body. He got us in right away, did an excellent job repairing our damage, and even had the car detailed. Hasn’t been this clean in a long time. Thank you, Sergio, we really appreciate you!

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Repair Quality

Very prompt and a job well done!! Thank you!

Customer Service

Returned Clean

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Repair Quality

Sergio's Autobody is my new go to place for vehicle repairs. I have lived in Gilberts for 20 years and had no idea they were even there until we had unfortunate body damage to our vehicle. Working through State Farm they are part of their "Select Service" shops. Before finding out about Sergio's through State Farm, I received quotes from Maaco and Gerber. When I went to Sergio's not only did they exceed my expectations on friendly customer service they also provided a quote that was considerably less than those other big shops, AND turned were able to get the vehicle in a month sooner than anyone else. Sergio's not only made sure the vehicle got in as soon as possible, but the repair was top notch. They made sure everything was perfect and 100% the way I wanted it to be. I am only going to Sergio's from now on based on the quality of work and the best price and service around. They have won me over for life and no one else will work on my vehicles in the future expect Sergio's. Thank you Sergio, keep up the excellent work!

Customer Service

Returned Clean

My Experience

Si me dieton muy buen setvicio que si lo recomendaria. Me arregsron mi carro en menos tiempo que yo pensaba.. muy buen trabajo. Gracias. Sergio Auto Body

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Repair Quality

Great job - thank you!!

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Returned Clean

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My Experience

My Experience

Sergio’s Autobody work was well done and completed in the timeframe that was discussed. I would choose to go back for future work if needed. Thank you Sergio…! Peter Manzie

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No comment

Repair Quality

Service was excellent

Customer Service

Customer service was excellent

Returned Clean

My Experience

When I got my car back it was perfectly repaired and washed. It looked brand new. You notified me every step of the way. I will refer you to anyone looking for a repair. I give you 5 stars. 5 being the best.

Likely to Recommend

Repair Quality

Had to take my car back for them to fix some issues. I don’t know if they just didn’t do a quality check at the end of but there were noticeable things that could’ve been fixed prior to pick up. They worked around my work schedule offering after hours pick up as well. But I was told I’d get a call when they looked at it and when it was done both times and never got one. They also told me it would be done at a specific time after calling them, but when I told them I didn’t know if I’d have a ride I wasn’t told it was done until the next day. I just wish it would’ve been right the first time. Looks almost like new now.

Customer Service

Returned Clean

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Repair Quality

Service was great as always

Customer Service

Always very helpful

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My Experience

Fixed on time and looks great

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Repair Quality

Prompt and friendly

Customer Service

Very communicative about the status of parts

Returned Clean

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My Experience

Sergio Auto Body did a fantastic job on the repair of my 2014 Honda. No one can tell there was an accident where it was repaired. The car was done when they said it would be

Likely to Recommend

Repair Quality

Sergios Auto Body did a wonderful job in repairing my 2014 Honda. I recommend thus repair service to all my friends!

Customer Service

My car was ready for pickup in the estimated time frame they told me when getting my estimate of damages

Returned Clean