Sergio's Auto Body Co.

4.9 (469reviews)
98%
39 Industrial Dr,  Gilberts,  IL  60136

In operation 20 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat 7:00 am - 11:00 am
* Holiday hours may differ.

Reviews (469)

My Experience

Office staff very friendly. Car repairs were done in 5 days. Car was immaculate when I picked it up. Thanks!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast and excellent service!

My Experience

My Experience

My car looked beautiful upon pick up. Clean, shiney, the inside was even detailed. All the dents were gone, great paint job, the service was wonderful with Denise being so kind. They kept me updated on the progress and handled everything for me with my insurance and renting a car. Thank you for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Under promise over delivered on every front - price, workmanship and customer service. I am their fan.

Likely to Recommend

I can’t think of one reason why not.

Repair Quality

Perfect without cutting corners

Customer Service

Sergio’s could teach business school executives what customer service outta be. Polite, prompt, perfect.

Returned Clean

Likely to Recommend

Repair Quality

They did more then they needed and I really appreciate it

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The best place and the best customer service, 100% Highly recommend, thank you for making everything so easy for me 🙏

Customer Service

Returned Clean

My Experience

Good work by the team

My Experience

It is always upsetting to need repair for a new car. From the moment I contacted Sergio’s Auto Body Shop for the estimate to picking up the repaired car, Junior at Sergio’s treated me very courteously and professionally. The repair itself looks great! Although I hope not to need the services at Sergio’s any time soon I would not hesitate to recommend them to anyone needing auto body repairs.

Likely to Recommend

Based on my experience with the customer service and work performed I will be recommending Sergio’s Auto Body!

Repair Quality

Customer Service

Junior handles my repair efficiently and professionally. I knew what was happening every step of the process

Returned Clean

Likely to Recommend

Repair Quality

The team at Sergio's is very easy to work with and they do amazing work.

Customer Service

Returned Clean

My Experience

Everyone made the experience so easy. Addressed any issues. Kept in communication. Would highly recommend. Car looks beautiful

My Experience

Great customer service and excellent work.

My Experience

They did a great job and vehicle looks fantastic.

My Experience

Good work and service Job well done!

Likely to Recommend

Repair Quality

Good work and finished on time

Customer Service

Very kind

Returned Clean

My Experience

Great job thanks the car looks like it did before the deer crash 👍

My Experience

Likely to Recommend

Repair Quality

I am impressed with the quality of your work and the extra care given to me

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The shop did a great job on the front end of my car & the paint job was beautiful! Everything was done in a timely manner & everyone was easy to communicate with. Jr was super helpful in the office as well by answering my questions & keeping me up to date on the progress of my car. I would highly recommend this shop to anyone that needs work done to their car!

Customer Service

The shop did a great job on the front end of my car & the paint job was beautiful! Everything was done in a timely manner & everyone was easy to communicate with. Jr was super helpful in the office as well by answering my questions & keeping me up to date on the progress of my car. I would highly recommend this shop to anyone that needs work done to their car!

Returned Clean

Likely to Recommend

Repair Quality

I think the repair overall was good. The only thing was that I got the car a good amount of time later than originally expected and estimated. From time it took from dropping off the car, I waited for 3 whole weeks.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Junior was a complete professional when I took my car in for repairs. Free the repairs, my car looked and drove like I had never even been in an accident. Great job all around!

Customer Service

Returned Clean