Sergio's Auto Body Co.

4.9 (472reviews)
98%
39 Industrial Dr,  Gilberts,  IL  60136

In operation 20 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat 7:00 am - 11:00 am
* Holiday hours may differ.

Reviews (472)

My Experience

Sergio's is so great to work with! Very knowledgeable. Very fair. Very responsive. Denise is wonderful to work with! I highly recommend Sergio's!

Likely to Recommend

Repair Quality

Sergio Auto Body was very understanding, they customer service was outstanding

Customer Service

Customer service was outstanding

Returned Clean

My Experience

You did a wonderful job on my auto and I'm completely satisfied, and a thank you for cleaning my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated the fact that your team worked so hard to complete repairs and get our car back to us prior to the Easter holiday weekend...it saved us (and State Farm) another 4 days of rental car costs. Thanks to your crew, we will have a worry-free holiday.

Likely to Recommend

Repair Quality

Excellent work...thanks for your friendly and competent help with our Subaru. It was in on time and due to the Easter holiday weekend, you had it done and looking great a day early! Thanks again...you are definitely our shop of choice anytime we need work done. We'll be telling all our friends, too...

Customer Service

Returned Clean

My Experience

They did a great job, kept us updated periodically, and the process was very smooth. They work with insurance and handle everything including car rental—highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Did not like the fragrance inside the car. The cleaner used changed the texture/feel of the seats and left a very strong fragrance which is not very pleasant. Ran the air with windows open still can’t get rid of the fragrance. Recommend switching to odorless cleaners please.

Likely to Recommend

Repair Quality

The repair appears to be done very well. My family has asthma issues and the interior cleaner used left a very strong fragrance. We have been avoiding driving the car, the odor has not subsided it’s been a few days since we got the car back. I recommend switching to an odorless cleaner

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Sergio’s is very customer focused, they go above and beyond. Their communication during your repair is absolutely great, you’re always updated on the status of your repairs.

Customer Service

Perfect

Returned Clean

Likely to Recommend

Repair Quality

Muchas gracias por su trabajo quedo muy bien mi carro muy agradecida

Customer Service

Returned Clean

My Experience

Great job, car wash was a nice touch

Likely to Recommend

Repair Quality

Great customer service from first phone call to time i picked it up

Customer Service

Returned Clean

Likely to Recommend

This is where I will send everyone

Repair Quality

This is by far the best body shop I have ever dealt with! They worked seamlessly with insurance after I was rear ended! They communicated with me, they were extremely friendly! And worked with the rental company! I even added extra work from an old scrape I had! Prices are fair! They are family owned and I will recommend this place to EVERYONE I know!

Customer Service

This is by far the best body shop I have ever dealt with! They worked seamlessly with insurance after I was rear ended! They communicated with me, they were extremely friendly! And worked with the rental company! I even added extra work from an old scrape I had! Prices are fair! They are family owned and I will recommend this place to EVERYONE I know!

Returned Clean

Likely to Recommend

Repair Quality

Awesome work from Sergio and his team!

Customer Service

Returned Clean

My Experience

Excellent repair and wonderful customer service. Highly recommend.

My Experience

Likely to Recommend

Repair Quality

The team at Sergio's is amazing and very professional. From the initial consultation to picking up my vehicle. The communication was great. The work is phenomenal. Made my old car look like a brand new car.

Customer Service

The team at Sergio's is amazing and very professional. From the initial consultation to picking up my vehicle. The communication was great. The work is phenomenal. Me and my old car look like a brand new car.

Returned Clean

My Experience

Thank you for the service. From beginning to end it was excellent. My truck looks awesome and everything was explained so clearly I felt so comfortable with the process. May your business continue to prosper.

Likely to Recommend

Repair Quality

Asked to speak with Sergio senior and haven't received a call. Thank you.

Customer Service

Issue not resolved

Returned Clean

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Repair Quality

Customer Service

Returned Clean