Serpentini Chevrolet of Strongsville

4.7 (1,716reviews)
92%
6689 Engle Road,  Middleburg Heights,  OH  44130

In operation 23 years.

Serpentini Collision is a family owned auto repair group that has been in business since 1990. Our goal is to provide excellent customer service & a high quality repair. We provide a high level of communication throughout the repair process. We also provide onsite courtesy rental cars for customers that don't have rental coverage.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans

Reviews (1,716)

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EXCELLENT JOB SERPENTINE ANGELS DELIVERED FROM HEAVEN TO DO THE JOB ON OR SUV AMEN 🙏

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no place else comes close

Repair Quality

great job. done early. Great people!

Customer Service

awesome!

Returned Clean

My Experience

I am overly pleased with the work that was done on my 2025 Traverse. From the beginning to end I received nothing but the best customer service and updates were daily and much appreciated. The work itself was a fast turn around and definitely to my satisfaction. Beyond my expectations. To all the team members at Serpentini Chevrolet Middleburg Hts (Engle Rd) Thank you

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My Experience

You are friendly, professional and do a fantastic job in working on my car. I would recommend Serpentini Collision to everyone who needs their service

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I am letting my family and friends know already about the fantastic job that was done!!

Repair Quality

Serpentini Collision did a fantastic job!! I appreciated it that they informed me on the progress being done!

Customer Service

Customer Service was friendly and knowledgeable!

Returned Clean

My Experience

The repair they did is exceptional. The Serpentini collision center did a very good job within a week to fix my car..

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For now, I'm completely satisfied. I received frequent updates throughout the process. I'm glad I have a backup vehicle, however, because it did take take about a week to re-wire. The reason I said "for now" is because I've only driven it twice and everything seems to be working fine at this time.

Customer Service

For now, I'm completely satisfied. I received frequent updates throughout the process. I'm glad I have a backup vehicle, however, because it did take take about a week to re-wire. The reason I said "for now" is because I've only driven it twice and everything seems to be working fine at this time.

My Experience

Told it was ready after delays. Still wasn't ready. Door that was replaced sounded terrible when opening and closing. Then the dashboard lights lit up like a Christmas tree. Couldn’t get my rental car back, got a shop loaner instead. Needed to pay deductible despite other party being at fault. $15 additional charge to use credit card. Poor communication and poor repair.

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Awful service awful communication, still not done…

Repair Quality

Still not done, don’t know why different parties think it is. Part on back order with no completion date in sight. Serpentini middleburg shop loaner car stinks like urine.

Customer Service

Still not done. Loaner car stinks like urine.

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My Experience

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I left my garage door opener in the rental car and I called and they took it out and saved it for me.

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Quick and painless.

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very responsive

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