Serpentini Chevrolet of Strongsville
In operation 23 years.
Serpentini Collision is a family owned auto repair group that has been in business since 1990. Our goal is to provide excellent customer service & a high quality repair. We provide a high level of communication throughout the repair process. We also provide onsite courtesy rental cars for customers that don't have rental coverage.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
While I haven't had time to fully review the work that was done, frankly your company comes out of this saga as the clear hero in my books.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
No loaner car cost me over $500
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
Repairs were done in a timely manner and the repairs itself looks good! But the car was left a mess with dust and what I can assume was insulation from cutting through the car’s body. When I arrived the pick up the car the repair was not complete like they had stated as it was missing the outer trim. Upon further inspection the door no longer lines up with the rest of the body and is an eye sore. Damage was also done to the rear interior bumper which they stated was from removing it..they did not offer to remedy their mistake. I would not recommend taking your vehicle here if there was a significant repair to be made.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did a excellent job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done very quickly and everyone was very helpful
Customer Service - 5.0/5.0 -
Everyone was great to work with
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
We’re very flexible with dropping off my car very quick and efficient on getting it done and great staff
My Experience - 5.0/5.0 -
They were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
See how well it holds up
Customer Service - 2.5/5.0 -
Nick was unhelpful and combative
My Experience - 5.0/5.0 -
Great job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Job was done well, a little separation from the new turn signal but nothing too severe
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very organized , very prompt and clean the inside of my car , I was impressed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks good and complete. Car runs well.
Likely to Recommend - 4.0/5.0 -
Would recommend if needed
Repair Quality - 4.5/5.0 -
No problems at this time.
Customer Service - 4.5/5.0 -
Kept me informed of progress on repairs and when they were completed. Nice and kind employee.
Likely to Recommend - 5.0/5.0 -
Excellent work..beautiful repair work on my car
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team did a magnet job on the repairs and I was constantly updated on the progress. I would absolutely recommend friends and family to them.