Serra Chevrolet Toyota Body Shop
It's Simple at Serra! Serra Chevrolet Toyota Body Shop is a full-service automotive repair facility servicing all makes and models, we are a part of a Nationwide organization. We offer free estimates and a free shuttle service. We have a full staff of certified technicians with over 35+ years of experience and continuously expanding our knowledge and training. New and updated equipment to better service your vehicle's needs. We work with all insurance companies, and are direct repair with AAA, Farm Bureau, Citizens, Westfield, and Cincinnati. and a preferred for Auto-Owners Insurance. We're here to help you navigate the repair process and keep it simple!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Who knows who needs what
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint matches better than when it was new
Customer Service - 5.0/5.0 -
professional & friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lois went over and above to help me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second Chevy truck and when it got damaged on the grill and the tip of the hood I was not happy. When I picked it up they had done a beautiful job of fixing it and giving it back to me all cleaned up. Thanks to the body shop for a job well done. I also want to thank Lois in the front office who took care of me when I brought it in. You all are awesome!!!!!
Likely to Recommend - 5.0/5.0 -
Excellent job.
Repair Quality - 5.0/5.0 -
My truck was fixed and cleaned up very well.
Customer Service - 5.0/5.0 -
Customer service was on target and kept in the loop how things were progressing with insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Once again, we received the best treatment from Serra’s employees in the body shop & fixed our truck after a hit & run accident perfectly. They kept in contact with us & had it ready for pick up as promised. Took care of everything needed with our auto insurance. The Body Shop employees are friendly, professional & we appreciate them all.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The process was efficient and my car looks great. My only critique is that no one contacted me to inform me that my car would be done a few days later then the date I was given.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome customer service. Expert repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
This place has a mean vibe if you're not American. Go find somewhere else.
Repair Quality - 2.5/5.0 -
They repair my car but they left it with a noise. They clean my car exterior but they left my interior more dirtier than it was with soil in my vehicle. Toyota is starting to have a bare minimum service in the US. I'm from Asia btw. The difference is huge.
Customer Service - 3.0/5.0 -
People are unhappy especially in the service department and racist as well. They need to find another job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cory was amazing! Great customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
So far great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Overall the repairs to my Buick Encore were fine, but I do have some concerns with the rear door on the driver's side. You have to slam it hard for it to close completely and the alignment of the door locks a bit off.
Customer Service - 5.0/5.0 -
They were pleasant and kept me informed of the progress of the repairs.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Had four days, no communication, completely understand Corey had an emergency, but no one takes over when someone is not there. Talk about bad customer service and lack of communication. Better communication is needed. Was going to keep our truck over weekend because a new door was ordered. Why weren’t we told what was going on.