Serra Collision Center

4.8 (282reviews)
97%
39047 Grand River Ave,  Farmington Hills,  MI  48335

SERRA COLLISION CENTER IS A FULL SERVICE COLLISION REPAIR FACILITY SERVICING ALL MAKES AND MODELS

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (282)

My Experience

Amazing job!! Every step was precision from being greeted at the door until I received my completely restored car. Thank you for your work and quick turnaround.

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My Experience

Everyone is always pleasant and nice to work with. Liked the update on the repairs. Very satisfied with Tom Holzer Ford.

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My Experience

Excellent work

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paint seems to be very thin coat and it already chipped after touching lightly on a plastic object. The paint came off all the way down to bare metal....

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Very dissatisfied!!!

Repair Quality

Completely dissatisfied!!! Car was returned to me dirty on the outside and filthy with paint/metal finish dust/odor on the inside!!! There is a puncture divot in front passenger door armrest and impression on seat from where parts were thrown into front seat!!! I also found a dent in front fender next to front bumper that was replaced!!! Also found panels that were replaced don't line up flush with other panels!!! I spent $42,000 on my car and this is the way customers are treated??? I will not be buying my next car from this dealership!!!

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Repair was done well, however rear name plate was replaced and the wrong one was put on car

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My Experience

Great job,loved the service the collision shop gave me,Nick was the best!

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Car looks great!

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Quick response, work done quickly.

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Great service - fast, very friendly & returned earlier than was told.

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Quick, efficient, friendly

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It just took a long time for repairs to start. And I had to call to find out if it was done.

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Only dealership we have our vehicles serviced!

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