Serra Collision Center
SERRA COLLISION CENTER IS A FULL SERVICE COLLISION REPAIR FACILITY SERVICING ALL MAKES AND MODELS
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Greg was amazing! I appreciate him and the team for everything they did.
My Experience - 0.0/5.0 -
Probably the worst service I’ve ever had at a dealership, no one even knew where my car was when I called. What should have taken a week took a month. When I picked up the car it was supposed to be detailed and a 3 year old could have done a better job cleaning it. 0/10 would not recommend.
Likely to Recommend - 5.0/5.0 -
Amazing service! Kept abreast of every step, repair work was done wonderfully and the crew in the office all deserve a raise along with a special lunch every Friday for dealing with people like me.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First time interact with Ford dealership and it was a very nice experience. Definitely recommend it!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Greg and the young woman who assisted me were awesome! Excellent customer service. I never want to return to the collision side again but I’ll definitely refer to anyone who has need. Any service I need I’ll definitely come to Serra. Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greg and the young lady who assisted me were awesome. I appreciate the regular updates and my car was ready as promised and it looks GREAT!
Customer Service - 5.0/5.0 -
Excellent customer service provided
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm satisfied with the repair but when I drove the Bronco for the first time a few days later, I have a Park Aid Fault indicator light that comes on.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly. Job was done in a timely matter. Car looks great for a 2007 :) and to the person that detailed the car, fantastic job! You went above and beyond. I was not expecting that. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my 2007 edge : ))). And to the person that detailed it. Amazing job. I wasn’t expecting that. Thank you
Customer Service - 5.0/5.0 -
Responsive and polite
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The work was outstanding!
Repair Quality - 5.0/5.0 -
Did an outstanding job and cleaned my car to boot. I am very pleased.
Customer Service - 5.0/5.0 -
Very friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job by the collision shop once again THANKS to Greg and Anna very nice
Likely to Recommend - 2.5/5.0 -
Good work, very slow
Repair Quality - 3.0/5.0 -
Technician doing alignment and tire dragging there feet. Cost me an extra 121.00
Customer Service - 3.5/5.0 -
Anna was great, technician disassembling vehicle great. See comment above.
Returned Clean
My Experience - 5.0/5.0 -
Promises made, Promises kept. The entire experience was seamless and the vehicle appears like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The collision repair went great it was successfully done... I was involved with a collision with a deer and it only took a couple of phone calls too get my car headlight and hood repaired things happen in life and ford was a great company and reliable source of help with helping hands so thank u...
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car repairs completed before the expected date!
Likely to Recommend - 5.0/5.0 -
I had a great experience and would definitely recommend.
Repair Quality - 5.0/5.0 -
The team was professional, nice and communicated with me throughout the process.
Customer Service - 5.0/5.0 -
Everyone was nice and professional.