Serra Collision Center

301reviews
1747 South Garfield Avenue,  Traverse City,  MI  49686

In operation 34 years.

Serra Collision Center is a full service collision and mechanical repair facility servicing all makes and models

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 3:00 pm
* Holiday hours may differ.

Reviews (301)

Likely to Recommend

Repair Quality

Breanna is very good. Car is immaculate excellent body shop work.. Valet service is good. The rental car kept stalling at my stops so that made me nervous.

Customer Service

they were great

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Customer Service

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Absolutely

Repair Quality

It was an extremely Pleasant experience they were efficient and did the job in a very timely manner. You have a very good crew Customer Service doesn’t seem to come easily these days so you should be proud of your crew good job

Customer Service

Excellent customer service five star

Returned Clean

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Customer Service

Jason is an outstanding service advisor.

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Customer Service

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Repair Quality

My headlight on the right side is all foggy Still. My bumper was repaired, most damage was on the right side and I assumed that the headlight would be fixed too, considering it was more exposed from the damage that was done. Also, I have a concern that my splash guard is not put on correct.

Customer Service

The receptionist was unfriendly. Repeated herself to me a few times like I couldn’t understand the first time.. She was ignorant.

Returned Clean

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Customer Service

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Repair Quality

Repair is as asked and promised.

Customer Service

Jason was particularly helpful.

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My Experience

Aaron and the whole team did a nice job all the way from estimate through delivery.

Likely to Recommend

Repair Quality

Aaron and the entire team were excellent from quote through delivery

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Entire experience was great, from original estimate to service, and delivering a super clean car at the end

Customer Service

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Customer Service

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Repair Quality

Jason and Heather in the body shop were awesome!!

Customer Service

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Likely to Recommend

The collision center was great, but when it went over to the service department for a recall, it seemed to me that they were trying to get me to do work that was unnecessary. Such as replacing air filters that I had just checked and knew were okay...among some other questionable recommendations. It kind of felt like they were trying to take advantage, and I was pretty put off. Jason and Heather in the collision center are great though!

Repair Quality

Customer Service

Returned Clean