Serra Collision Center

301reviews
1747 South Garfield Avenue,  Traverse City,  MI  49686

In operation 34 years.

Serra Collision Center is a full service collision and mechanical repair facility servicing all makes and models

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 3:00 pm
* Holiday hours may differ.

Reviews (301)

Likely to Recommend

Repair Quality

Customer Service

Extremely pleased with the interaction with both Heather and Dusty. They both were able to have my repairs completed days ahead of schedule and less than the original estimate.

Returned Clean

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Repair Quality

Customer Service

I’m still not sure I was changed the right amount. I would also like to have the original paperwork back with the estimate numbers . I left them in the car and expected to get them back. Please look into this and get back to me.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Have already recommended friends to visit Serra when looking for a vehicle.

Repair Quality

Looks good!

Customer Service

Check-in and check-out was stress free and people were friendly, yet professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Aaron and Heather were especially helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

the gentleman that i called it would be nice if he would return my calls. The last call i made to him he never recalled after i called to see if they put the special coating on my paint job on the back end of the car.

Likely to Recommend

We are constantly recommending Serra Toyota to everyone. We are responsible for numerous sales each year at Serra Toyota through referrals. .

Repair Quality

Everything was performed in a very professional and efficient manner. Mike Murphy kept us in the loop as to what was going on and excelled in his performance. The quality of the body work was excellent.

Customer Service

True Professionalism all the way.

Returned Clean

Likely to Recommend

Repair Quality

The whole experience was very professional.

Customer Service

Likely to Recommend

Repair Quality

Repais were done well.

Customer Service

Serra is always very helpful and customer oriented.

Returned Clean

Likely to Recommend

Repair Quality

I like the customer service employees, they are very helpful.

Customer Service

same as customer personnel.

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Customer Service

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Repair Quality

Absolutely smooth and professional. Quality repair. Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The associates were personable and professional.

Customer Service

See comment #1.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and very accommodating. The repair was excellent.

Customer Service

The service was great and the staff very professional and accommodating The repair was top-notch.

Returned Clean