Serra Collision Center
In operation 34 years.
Serra Collision Center is a full service collision and mechanical repair facility servicing all makes and models
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 3:00 pm |
Reviews (301)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason was one of the most professional body shop writers that I have ever met in the business. I’m sure he will be the manager of OUR SERRA body shop as time marches on. You will never want to loose sight of Jason.
Customer Service - 5.0/5.0 -
All of your team was great. Jason stood out among all of them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Heather and Aaron were terrific. Other insurance company did everything to sabotage timely repairs and payments. Heather and Aaron did not let that happen.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dusty was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The first paint job had a couple defects that should have been noticed and remedied before releasing the vehicle to the customer. After discussing with your customer interface staff, they gladly had it redone and the final paint job is superb!!! All the staff were friendly, courteous, and professional.
Customer Service - 5.0/5.0 -
Superb customer service!
Likely to Recommend - 2.5/5.0 -
Was told by the service department that the engine was extremely low on oil and you wanted to change it. Before we left I checked the oil and it is not even 1/4 quart low. Sorry I have NO faith in your service department, sounds like they just want to rip people off by telling your customers lies. Maybe need to teach service people how to check oil levels.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am always satisfied with the service that I receive from Serra Toyota
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Unfortunately there was a little miscommunication initially between the lady in the service dept and the rest of the crew
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all work very hard and you do the best to take care of us customers. You helped me in so many ways and you fixed my car in record time and I cannot thank you enough.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love to work with people who care! The people at Serra Traverse City Volvo do care!! The folks in Parts and Body shop are A++