Serra Collision
In operation 44 years.
SERRA FORD Collision Center is a full service autobody and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
I would have thought you would not tell me to bring my vehicle on until you had all the required parts for this minor repair. But you had me bring it in on a Monday and then for over a week kept tiring me you were waiting for a part. I was mot happy!
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0 -
Overall a positive experience. The wait time to have the car worked on was almost a month = too long. Employee Victoria Wiley was exceptional is providing exemplary service in all domains!
Repair Quality - 4.0/5.0 -
Paint job is good and overall looks pretty good. Fit and finish = a no, as the truck lid does not close flush now/it is cocked open a bit on the left side.
Customer Service - 5.0/5.0 -
Service Rep: Victoria Wiley was exceptional! She should be promoted to management. Jamie was extremely helpful on the day the collision occurred; I am very grateful for his help.
Likely to Recommend - 5.0/5.0 -
I’ve had my car repaired by Serra collision before with very satisfactory results. Once again they did a fine job repairing my car and getting it back to me pretty promptly. I really appreciate the availability of a loaner during the repair.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Repair took too long More updates along the way are desired
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with they took care of all Insurance stuff and the car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your service and professionalism
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Dire
Repair Quality - 5.0/5.0 -
Excellent customer service. Victoria was always very cordial and very polite talking to me and giving updates. Repsirs done look very good. It was very nice of Jamey Gunthar to pick me up at 6PM closing time. Thanks Mayur
Customer Service - 5.0/5.0 -
Great . Victoria did excellent job.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
The car was returned without coolant. The container was completely empty.
Customer Service - 5.0/5.0 -
Victory was great
My Experience - 5.0/5.0 -
Wonderful staff, love the app updates. Happy I could use them again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great shop with great customer service!
Customer Service - 5.0/5.0 -
Jamey, Lisa and Victoria are wonderful!
My Experience - 5.0/5.0 -
You could have communicated more on were you where in the repair process,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything done well and quickly
Customer Service - 5.0/5.0 -
Very knowledgeable
My Experience - 5.0/5.0 -
Serra Collision did a great job with my vehicle and the overall experience with the company was very positive. Definitely would recommend Serra to other people.