Serra Collision

4.3 (369reviews)
89%
440 E. 2nd Street,  Rochester,  MI  48307

In operation 44 years.

SERRA FORD Collision Center is a full service autobody and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (369)

My Experience

I was disappointed with my experience. When I initially went to pick up my vehicle, it was evident it had not been inspected, as there were several problems. I left my vehicle and they worked on it again. In addition, they removed my license plate frame and replaced it without my permission. When I requested my plate frame to be returned to me, they did deliver it to me. I felt like they only wanted to do the bare minimum that would make me go away, instead of trying to do a good job, which truly disappointed me.

My Experience

Thrilled to have my car back earlier than expected and looking good again. Thank you.

My Experience

My Experience

The repair was A1 and done in a very timely manner.

Likely to Recommend

Repair Quality

It's like it never happened.

Customer Service

Everyone was very personable and friendly

My Experience

Great staff, very good in communicating status/updates. Bad situation made a little better deal because of staff!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer service was excellent.

Customer Service

My Experience

The staff was extremely friendly and accommodating. My car was repaired in a single day because parts were ordered and painted in advance which minimized my inconvenience. I hope I don't require further service any time soon, but I'll be sure to return if I do.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job. Sooner then thought it would be done

Likely to Recommend

Repair Quality

Customer Service

Nice job

My Experience

Very courteous and professional and the work looks good

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Extremely professional, personable and timely. Thank you.

My Experience

Likely to Recommend

Repair Quality

Customer Service