Serra Lake Orion
In operation 30 years, 15 years at this location.
Boasting years of experience and an array of certifications attesting our commitment to impeccable service, Milosch's Palace Chrysler Dodge Jeep Ram's auto body shop provides quality of service unparalleled by competing service centers. Certified by I-CAR, ASE and the State of Michigan, our AAA auto repair collision and body shop provides the precise, timely and affordable service drivers seek following a collision. Trained to perform repairs on a variety of makes and models, our team of service professionals ensure your vehicle receives the attentive service it requires to get back on the road safely. Let us know what you think! https://g.page/r/CV5VSE7k352lEAE/review
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Even though I received quick response when I called to check on progress, Inwould have appreciated if they kept me updated vs having to frequently call them
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great. Customer service was friendly and helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian and Kim made the whole experience seamless!
Customer Service - 5.0/5.0 -
Top notch service from Brian and Kim!
Likely to Recommend - 5.0/5.0 -
No reason to go anywhere else.
Repair Quality - 5.0/5.0 -
A quality repair, with consistent updates on progress of repair.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was very good quick repairs done in 3. Days.
Customer Service - 5.0/5.0 -
Customer service was very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great! Always kept us up to date.
Likely to Recommend - 5.0/5.0 -
Proximity to the FCA Marshalling Center is the key. I drive in from Sterling Hts to have my work done, so I can get my loaner vehicle easily, without involving other family members/friends for a ride.
Repair Quality - 5.0/5.0 -
Once the car was in, it only took 5 days to get fixed. They notified me right away when it was completed so that I could schedule my drop off with my loaner vehicle. Also appreciated the ride to the Marshalling Center (both times).
Customer Service - 5.0/5.0 -
Things were pretty seamless once I had the control number from the claim agency. It took a few weeks to get the parts, which didn't matter for me since the car was driveable/was on vacation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
My assessment is more on the time that it took to get the part on backorder. After multiple calls, we still weren’t able to expedite or increase the priority of getting the part and I essentially needed to get involved with Mopar to make sure the part got delivered. I also Had a low windshield wiper message right after receiving the vehicle back so it appears it was not topped off. Maybe that’s not their normal practice, but it was a surprise to me.
Customer Service - 3.5/5.0 -
Similar comments before simply took too long and wasn’t topped off.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Provided a quick estimate when I “walked in” and helped follow up w Co Cars.
Customer Service - 4.5/5.0 -
See previous comments. Work was completed in 4 days which was appreciated. Only drawback was original estimate read 0 days for repair so I had to ask for a realistic update so I could get a loaner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and great customer service