Crash Champions #0401 Bryant

4.9 (5,240reviews)
98%
22578 Interstate 30 N,  Bryant,  AR  72022

In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,240)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting that vehicles were returned looking brand new and repairs completed with exceptional attention to detail. The team is frequently commended for being professional, friendly, and genuinely caring. Communication stands out as a key strength, with customers appreciating regular text and phone updates that kept them informed throughout the repair process without needing to follow up themselves. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Repeat customers and strong referral intent reflect high trust in the shop. A few customers noted areas for improvement, including more proactive communication during the repair process and a more thorough walk-through of completed repairs at vehicle delivery.
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"... they're very adamant about providing for the customer. They went above and beyond. Thank you" Read more
"... Immediately upon walking to my vehicle, I noticed multiple obvious fitment issues, including panelstrim that were loose or not properly seated. I brought these concerns ..." Read more
"... earlier than expected. Exceeded my expectations. The quality of service and communication was consistently top notch. I only have great things to say. Thank you." Read more
"The repairs were done with high quality and I was kept updated on the status at all times. I greatly appreciated ..." Read more
"... handled my repair in the most professional manner. Each employee I encountered went beyond acceptable customer service and were outstanding." Read more
"Staff were very nice and professional and they completed my repairs before the original completion date!"
"... told the wrong frame was put on the truck. So in all it took 4.5 months for repairs." Read more
"Provided detailed updates and finished repair sooner than estimated"
"... were very good with updates and I was initially told it would be about a month but it ended up being only 2 weeks. They did a great paint job and I would recommend." Read more
"... always communicated with before I ever had a question. 4 weeks earlier than expected. Exceeded my expectations. The quality of service ..." Read more
"... communication could have been better throughout the process. I often had to call for updates myself rather than receiving proactive updates. Overall, I am satisfied with the repair but feel ..." Read more
"... had to take my car here & they are ALL so kind ! They keep you updated on everything that is going on with your car !! RECOMMEND THEM BIG TIME ♥️" Read more
"... pick me up, she called and got them there quickly. I was also kept up to speed with the progress through text which was helpful." Read more
"... service was great they answered all of my questions and kept me posted on the progress of my truck throughout the whole process and followed up with me afterwards overall I am a ..." Read more
"From estimate to completion, communication was top notch. My repairs were done sooner than expected which was a welcomed surprise."

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I just say I would tell others about your service

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You all did a very good job in a timely manner

My Experience

My Experience

They did a wonderful job and communicated with me the whole time keeping me up-to-date with the progress. My truck looks like new and the staff was very friendly and answered all my questions. I definitely recommend them.

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Returned Clean

My Experience

Court & Stephanie are amazing! So professional, considerate, with a genuine desire to take care of the customer above all. Prompt updates were received throughout the process. We are extremely pleased with the outcome, our truck looks great! 100% highly recommended!!!

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Very satisfied with the work done by Crash Champions! Very professional & courteous team who truly put the needs of the customer first! Stephanie & Court were a pleasure to work with, Stephanie kept me updated on a regular basis & Court personally reviewed what was done to our truck at pick up.

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My mother had a wreck 2 days later and her car will go to crash champions if it is repairable

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My Experience

The young men were friendly, and professional. They were great representatives of your brand. We forgot our garage remote, and he promptly called me which was awesome!! I would rent again …

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The staff was friendly they cared. I received updates without follow up they even washed the car inside was super clean.

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They are the best and a pleasure to work with

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They kept me informed all the way through the process

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The customer service was awesome

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Always

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Great customer service

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They were very helpful made several phone calls to make sure everything was OK

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Returned Clean