Sewell Collision Center of North Austin

4.8 (81reviews)
92%
13910 N Fm 620,  Austin,  TX  78717

At Sewell Collision Center of North Austin, we commit to serving your needs as a Customer for Life. Authorized to repair most vehicle makes and models whether it is a major collision or a minor cosmetic repair, the auto body restoration experience we offer is the result of our dedication to you. Service is provided by top-notch specialists working in state-of-the-art facilities with advanced vehicle repair systems. There is attention to detail in every moment we spend with your vehicle, and our work is backed by a lifetime guarantee. Find out more about how the Sewell Difference is felt in everything we do for collision. You can experience Sewell service at locations in Houston, Sugarland, Katy, Dallas, Fort Worth, Grapevine, McKinney, Austin and San Antonio.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car
Jaguar
Land Rover

Reviews (81)

My Experience

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Will definitely recommend!

Repair Quality

Best auto body repair I have ever experienced. Great updates and super impressed with everything.

Customer Service

Joshua did a fantastic job of updating and explaining any issues.

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Josh, Scott and the whole team is great! This is the 2nd time I came back - within 8 months. I knew where to bring my car when someone pulled a hit and run, rear ended crash.

Customer Service

Josh is fantastic! Always communicated with me, answered all of my questions.

Returned Clean

My Experience

I like how they vacuumed the trunk.

Likely to Recommend

Repair Quality

I understand why it took forever but I was also told it would get a car wash and a detail and it did not. It was at your shop for 2 months. In addition, there was a recall on the vehicle and as you had it for 2 months you did not fix the recall so now I have to bring it back again.

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Repair Quality

Josh gave me regular updates via text. It was very appreciated.

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Repair Quality

Excellent work, great communication and timely delivery. Thank you for your great service!

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My Experience

Everyone was very welcoming and helpful. Repair job looks great and timely

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Repair Quality

Work was completed in a timely manner. I was kept up to date with the repair. The repair looks great. The vehicle is cleaner inside and out than when I brought it in

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My Experience

Great communication and treatment! Josh was great, and Robyn is always so wonderful!

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I love Sue all for service but I think I would’ve been just as good with a regular run of the mill collision center for this one

Repair Quality

Couple of things went well and a couple of things I wasn’t totally pleased with. The repair was done and it was done in a timely manner, I appreciate those things. But I was given an estimate of 4800, which I signed off on and was good with but the total ended up being close to $10,000. I understand that things are uncovered after the fact, but over half of the cost wasn’t uncovered until later? And it was all exterior stuff? And then when I got my car back, the inside of my car was so incredibly dusty, it almost looked like it had just been left out in the elements for a period of time without a roof. Everyone at school was very kind and very great to work with, but I was really surprised the condition of the inside of my car and that the final total ended up being twice what I signed off on. Both of those things were really disappointing.

Customer Service

Everyone was very kind and courteous when I dealt with them in person

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Repair Quality

They had the car for like almost 3 weeks was in $19,000 estimate. They didn’t even clean it vacuum from inside like it was all dust full.

Customer Service

Returned Clean