Shadow Lake Collision 4040 Inc.

4.9 (66reviews)

95%

(402) 915-8400

4040 South 84th Street, Omaha, NE 68127

95%

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4040 South 84th Street
Omaha, NE 68127

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About Shadow Lake Collision 4040 Inc.

See Photos

4040 South 84th Street
Omaha, NE 68127

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 22 years.

SHADOW LAKE COLLISION CENTER Shadow Lake Collision Center is an independent, family-owned repair shop. Owned by Eric and Roma Dawson, Shadow Lake Collision Center is their second location. Their first operation, the well-known AA Collision Repair, was opened in 1975. In 2012 Shadow Lake Collision and AA Collision Repair merged into one location centrally located in Sarpy County at Hwy. 370 and 72nd St., just north of the entrance to Shadow Lake Towne Center. With over 20 years experience in the industry, Eric Dawson has set a standard for his company that is acknowledged throughout the metropolitan area. Shadow Lake Collision Center is a state-of-the-art facility, purposefully designed by Eric, to serve every customer. Well known for providing superior customer satisfaction, Eric and his staff take great pride in the work they do and the trust that they merit. Shadow Lake Collision Center continues the honored tradition.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Subaru

Call

Website

Reviews (66)

Sort By:
Newest
Rating

48 Customers Rated

5 Stars

68.2% Complete

(45)
4 Stars

1.5% Complete

(1)
3 Stars

0% Complete

(0)
2 Stars

1.5% Complete

(1)
1 Star

1.5% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise Shadow Lake Collision for delivering high-quality repairs that leave vehicles looking brand new, often exceeding expectations. Many highlight the shop going above and beyond, including cleaning and detailing vehicle interiors without being asked. Communication throughout the repair process is frequently commended, with customers appreciating regular updates via texts and calls. Timeliness is a standout strength, with numerous repairs completed ahead of schedule. A few customers noted areas for improvement, including a desire for more communication during the repair process and a concern about a credit card surcharge fee at pickup.

Select to learn more

Service Quality
Timeliness
Communication

"Overall a wonderful experience. Very pleasant employees."

"As always, extremely satisfied. Highly recommend. Very professional, and excellent service."

"Excellent work done and they completed the work 1 week earlier than expected Car was clean inside and out. ..." Read more

"Very positive experience working with the team here locally in getting my vehicles repaired from hail damage."

"They were very professional. The car looks awesome. Was very surprised they even cleaned the inside. ..." Read more

"Excellent work done and they completed the work 1 week earlier than expected Car was clean inside and out. Looks like a New car"

"Smooth, looks great, the repair was completed faster than expected!"

"Truck repairs were finished quicker then estimated by about a week. Repairs well done and truck was cleaneddetailed ..." Read more

"Yes, almost a week early."

"Everything looks great and it was finished ahead of schedule."

"... Excellent. Fantastic work. Great customer service. Really like the way you keep me in the loop. Texts and calls were great. I will use you guys again." Read more

"Outstanding communication and customer service!"

"Shadow Lake Collision Center did a great job of keeping me in the loop with what was going on with my car the entire time they had it. The service ..." Read more

"I am extremely happy with the repairs. Tks for keeping me updated on repairs. It was done 2 days ahead of anticipation."

"... everything that was being done to my vehicle and kept in touch with me during the process. Would recommend Shadow Lake Collision to anyone." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Overall a wonderful experience. Very pleasant employees."

"As always, extremely satisfied. Highly recommend. Very professional, and excellent service."

"Excellent work done and they completed the work 1 week earlier than expected Car was clean inside and out. ..." Read more

"Very positive experience working with the team here locally in getting my vehicles repaired from hail damage."

"They were very professional. The car looks awesome. Was very surprised they even cleaned the inside. ..." Read more

"Excellent work done and they completed the work 1 week earlier than expected Car was clean inside and out. Looks like a New car"

"Smooth, looks great, the repair was completed faster than expected!"

"Truck repairs were finished quicker then estimated by about a week. Repairs well done and truck was cleaneddetailed ..." Read more

"Yes, almost a week early."

"Everything looks great and it was finished ahead of schedule."

"... Excellent. Fantastic work. Great customer service. Really like the way you keep me in the loop. Texts and calls were great. I will use you guys again." Read more

"Outstanding communication and customer service!"

"Shadow Lake Collision Center did a great job of keeping me in the loop with what was going on with my car the entire time they had it. The service ..." Read more

"I am extremely happy with the repairs. Tks for keeping me updated on repairs. It was done 2 days ahead of anticipation."

"... everything that was being done to my vehicle and kept in touch with me during the process. Would recommend Shadow Lake Collision to anyone." Read more

Dana (Jeep owner) reviewed 8/7/26

Robert (Chevrolet owner) reviewed 8/6/26

Great job and good customer service.

From my first contact with them they were professional and thorough in our dealings. When a problem did arise they promptly contacted me and set a new deadline, the next business day and met it. They were pleasant to work with and their facility was nice

The front line people were great to work with, and the work performed flawless.

Gregory (RAM owner) reviewed 8/5/26

James (Honda owner) reviewed 8/3/26

Doug (Subaru owner) reviewed 7/23/26

Antonio (Buick owner) reviewed 7/17/26

Excellent Excellent. Fantastic work. Great customer service. Really like the way you keep me in the loop. Texts and calls were great. I will use you guys again.

Rob (Honda owner) reviewed 6/29/26

Lukas (Honda owner) reviewed 6/26/26

Smooth, looks great, the repair was completed faster than expected!

Patrick (Honda owner) reviewed 6/26/26

I know it was out of your hands but the only fault (for me) was the length of time I was without my car

Excellent communication

Commonwealth Electri (Ford owner) reviewed 6/25/26

Brandon (Nissan owner) reviewed 6/19/26

Everything was handled correctly and with care, I went to them needing my car fixed and they did just that. Cleaned my car as well, recommend!

Ella (RAM owner) reviewed 5/29/26

Debbie (Nissan owner) reviewed 5/28/26

They did a wonderful job like always. Very easy to work with. They were able to work with the other person’s insurance company. We highly recommend ShadowLake Collision always.

Always recommend this company

As always, extremely satisfied. Highly recommend. Very professional, and excellent service.

Alex (Kia owner) reviewed 5/25/26

As always, zero complaints whatsoever! You guys rock!

Leigh (Subaru owner) reviewed 5/8/26

James (Dodge owner) reviewed 5/8/26

Juan (Jeep owner) reviewed 4/20/26

Cindy (Toyota owner) reviewed 4/13/26

Very positive experience working with the team here locally in getting my vehicles repaired from hail damage.

Awesome from everyone I spoke with!

Hannah (Honda owner) reviewed 3/31/26

Very happy with your service! Thanks!

Geri (Honda owner) reviewed 3/28/26

They were very professional. The car looks awesome. Was very surprised they even cleaned the inside. I would recommend them to anyone.

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Shadow Lake Collision 4040 Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Shadow Lake Collision 4040 Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (66)

48 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0

Likely to Recommend - 1.0/5.0

Repair Quality - 1.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -