Shoreline Auto Body, Inc.
In operation 79 years, 15 years at this location.
We are a family owned automotive collision repair specialist shop, serving the shoreline since 1947. For years we have worked hard to earn and maintain our reputation by having outstanding customer service and providing top quality repairs, giving you the peace of mind you need after an accident. In 2010, we decided to expand our business and open up a 2nd location to be able to better serve our customers throughout the shoreline area. Our brand new state-of-the-art facility is located on Route 80 in North Branford. It features all of the finest equipment needed to restore any vehicle to pre-accident condition, as well as, a state-of-the-art alarm system with 24/7 video surveillance monitoring. We guarantee all of our work for as long you own your vehicle and all vehicles are cleaned inside and out before they are delivered back to you. We work with any and all insurance companies, and specialize in handling the entire insurance claim for you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 12:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was spot on and always kept me up to date on what was going on with my car!
Likely to Recommend - 5.0/5.0 -
Would highly recommend them to anyone looking for auto repair of vehicle
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without a doubt and all of my future body work will be with them.
Repair Quality - 5.0/5.0 -
Excellent work!!!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 4.0/5.0 -
Primarily the length of time it took , and reasons communicated to me were caused by 3rd party vendors (bumper parts and vehicle electronics calibration)
Repair Quality - 4.0/5.0 -
Repairs took a month
Customer Service - 4.0/5.0 -
I initiated contact for updates-other than 1 time toward the end of the 4 week period
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My only complaint is, on multiple occasions, I asked you to please fix an addition dent on the right rear fender that was unrelated to the accident. I just wanted it popped out and didn’t care if it looked great. You took pictures and I followed up on a couple of occasions with calls, but it was k no it addresses. However, the service for the actual accident was outstanding in every way. Very professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 3.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
I think it’s a combination of bad luck with damaged hoods during the repair process, the fact that Nationwide approved the repairs almost 2 weeks after I dropped off the car, the fact that I have an engine issue now after the repair, and the lack of updates before I complained.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every one of the staff were absolutely terrific. As having a car out of commission is always such an inconvenience, Shoreline Auto actually made it a pleasant experience. Work done on time and to perfection. big thank yous to all!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We can’t thank the saff at Shoreline Autobody enough for their professionalism and friendly approach to the obviously upsetting experience of having an accident. They kept us informed throughout the process, did a superb job fixing the rear end damage, and went out of their way to ensure our car was ready for pick as promised on Christmas Eve! We are so very grateful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent workmanship!!!
Repair Quality - 5.0/5.0 -
Very nice company to deal with. Made the process smooth. Car came out beautiful! Would highly recommend
Customer Service - 5.0/5.0 -
Would highly recommend. Car came out beautiful and company was easy to deal with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
This was my third car that you put back together! You are very easy to work with, you are always on time and do a great job working with the insurance company! Great experience!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Another very positive experience-highly recommend then!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A pleasure to work with. Professional. Communicated timelines and expectations.
Customer Service - 5.0/5.0 -
Pleasant staff, knowledgeable