Showtime Custom Coach, Inc.

5.0 (3,187reviews)

99%

(909) 867-7025

PO BOX 2409 | 32049 Encina Way, Running Springs, CA 92382

99%

See Photos

PO BOX 2409 | 32049 Encina Way
Running Springs, CA 92382

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Online Estimate

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About Showtime Custom Coach, Inc.

See Photos

PO BOX 2409 | 32049 Encina Way
Running Springs, CA 92382

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 40 years.

We are a family-owned, state-of-the-art collision repair facility in Running Springs, CA. We are an authorized Direct Repair Program (DRP) for most major insurance carriers, while also working with private parties as well and providing a Lifetime Guarantee on all repairs. As an OEM Certified collision center for 17 vehicle makes, we are best-equipped and professionally-trained to get you and your vehicle back out on the road safely and quickly. Our team consists of heavy collision specialists for both unibody and traditional frame vehicles. We perform in-house collision-related wheel alignments, suspension diagnosis and repair, air bag/SRS unit diagnosis and replacements, OEM color-matching and refinishing with PPG Envirobase. We provide Enterprise rental car arrangements on site while also offering special pickup and drop-off arrangements available. Towing available upon request.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
On-Site Car Rental - Enterprise®

Payment Types

American Express
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

GM Basic

Hyundai

I-Car

Jeep

Kia

Ram

Subaru

Call

Website

Reviews (3,187)

Sort By:
Newest
Rating

2,672 Customers Rated

5 Stars

81.3% Complete

(2592)
4 Stars

2% Complete

(64)
3 Stars

0.1% Complete

(4)
2 Stars

0.2% Complete

(6)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise Showtime Collision for exceptional service quality, outstanding communication, and impressive repair results. Many highlight that vehicles are returned looking brand new, often better than before the accident. The team is frequently commended for going above and beyond, including complimentary interior and exterior detailing that delights customers. Communication stands out as a key strength, with customers appreciating regular calls, texts, and updates throughout the repair process. A few customers noted occasional delays, primarily attributed to insurance companies or parts availability, though they acknowledged being kept well-informed throughout. Minor concerns were raised by some customers around specific post-repair issues, reflecting individual experiences rather than a broader pattern. Overall, the overwhelming sentiment is one of trust, satisfaction, and strong likelihood to recommend Showtime Collision to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... best auto body work weve ever experienced. Their attention to detail, quality craftsmanship, and professionalism are unmatched. On top of that, their customer service is outstanding—they ..." Read more

"All repairs to my 2023 Subaru Impreza met and exceeded my expectations! From early on in the repair process their attention ..." Read more

"... anywhere else for collision repair. Highly recommend! Amazing staff and crew. Exceptional workmanship." Read more

"Our experience with Showtime was very smooth. Their communication and attention to detail are top-notch."

"... make the entire process smooth and stress-free. The turnaround time is always impressively fast without sacrificing quality. 1010—highly recommend!" Read more

"Done 4 days early"

"Earlier than expected and was totally grateful"

"... repair, kept me informed of the progress everyday and had the vehicle finished on time." Read more

"... the service and excellent customer service. Too, our car repairs were completed before the estimated time frame." Read more

"... of the way totally love. It didnt have to wonder. I just got the information. They are so on top of it." Read more

"Would give higher than a 10 if I could. Most businesses could learn from Showtime's customer service and communication. If anything, it's more communication than needed, ..." Read more

"... of the professionalism, the caring they showed me, the constant and helpful communication regarding the status of repairs and the smiles I witnessed in person and on the phone! ..." Read more

"They did an excellent job on my car, but the customer service and communication throughout the repair process was over the top! Thank you!"

"Outstanding communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"All repairs to my 2023 Subaru Impreza met and exceeded my expectations! From early on in the repair process their attention ..." Read more

"... anywhere else for collision repair. Highly recommend! Amazing staff and crew. Exceptional workmanship." Read more

"Our experience with Showtime was very smooth. Their communication and attention to detail are top-notch."

"... make the entire process smooth and stress-free. The turnaround time is always impressively fast without sacrificing quality. 1010—highly recommend!" Read more

"Done 4 days early"

"Earlier than expected and was totally grateful"

"... repair, kept me informed of the progress everyday and had the vehicle finished on time." Read more

"... the service and excellent customer service. Too, our car repairs were completed before the estimated time frame." Read more

"... of the way totally love. It didnt have to wonder. I just got the information. They are so on top of it." Read more

"Would give higher than a 10 if I could. Most businesses could learn from Showtime's customer service and communication. If anything, it's more communication than needed, ..." Read more

"... of the professionalism, the caring they showed me, the constant and helpful communication regarding the status of repairs and the smiles I witnessed in person and on the phone! ..." Read more

"They did an excellent job on my car, but the customer service and communication throughout the repair process was over the top! Thank you!"

"Outstanding communication"

Angela (BMW owner) reviewed 10/15/26

I am so amazed at how great my car looks after the repairs! Thank you so much for doing such an amazing job. I truly appreciate it! 😊

Patrick (Honda owner) reviewed 10/15/26

Great work. Thank you

Greg (Jeep owner) reviewed 10/14/26

Sarah (Toyota owner) reviewed 10/13/26

The whole process was so easy! I appreciate the attention to detail and communication throughout the service. Thank you so much!

Mark (Toyota owner) reviewed 10/12/26

would be a 10 but I need more time to see how the repair holds up over some time

Dennis (Subaru owner) reviewed 10/12/26

Everyone at Showtime was completely courteous, engaged, professional and on the ball. In all, Showtime not only excelled our expectations but truly went above and beyond. It's been a pleasure working with Showtime. You will be highly recommend!

See above.

Judy And Richard (Porsche owner) reviewed 10/12/26

We wish we would have been advised ahead of time that the convertible top lint would not be removed and the rear window was not detailed clean the first time and had to have additional cleaning due to a v in the window.

We always receive stellar customer service

Jennifer (Honda owner) reviewed 10/9/26

Showtime always does a fabulous job repairing my vehicle and their customer service is phenomenal!

Monique (Subaru owner) reviewed 10/9/26

Thank you for doing such an amazing job on my car! Your customer service and attention to detail are always outstanding. I’m so happy with the results and truly appreciate the care you put into your work!

Tony (Toyota owner) reviewed 10/8/26

Excellent job, as always. Thank You goes out to the whole team.

Donald (Jeep owner) reviewed 10/7/26

like I said I've known Mark and Lisa a long time had a couple of cars repaired there always the best workmanship and parts. Thanks again. Don .

great job

Craig (Ford owner) reviewed 10/5/26

Michael (RAM owner) reviewed 10/5/26

Friendly, courteous, professional, quality workmanship.. The office area is pristine.

David (Subaru owner) reviewed 10/1/26

Y’all are always great and my car looks fantastic!

Darin (Toyota owner) reviewed 10/1/26

A+ job, service, and follow up. Thank you

Great work, service and overall experience.

Christopher (Chevrolet owner) reviewed 9/30/26

Brian (Chevrolet owner) reviewed 9/30/26

Karen (Jeep owner) reviewed 9/28/26

Carrie (Subaru owner) reviewed 9/28/26

This repair took a very long time. It was extremely difficult on my family

Eskendr (Toyota owner) reviewed 9/28/26

You are the best!

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view more shops in: Running Springs | 92382

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Showtime Custom Coach, Inc.

Take photos and get an online estimate

Schedule an estimate appointment

About Showtime Custom Coach, Inc.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (3,187)

2,672 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0