Showtime Custom Coach, Inc.

5.0 (3,145reviews)

99%

(909) 867-7025

PO BOX 2409 | 32049 Encina Way, Running Springs, CA 92382

99%

See Photos

PO BOX 2409 | 32049 Encina Way
Running Springs, CA 92382

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About Showtime Custom Coach, Inc.

See Photos

PO BOX 2409 | 32049 Encina Way
Running Springs, CA 92382

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 40 years.

We are a family-owned, state-of-the-art collision repair facility in Running Springs, CA. We are an authorized Direct Repair Program (DRP) for most major insurance carriers, while also working with private parties as well and providing a Lifetime Guarantee on all repairs. As an OEM Certified collision center for 17 vehicle makes, we are best-equipped and professionally-trained to get you and your vehicle back out on the road safely and quickly. Our team consists of heavy collision specialists for both unibody and traditional frame vehicles. We perform in-house collision-related wheel alignments, suspension diagnosis and repair, air bag/SRS unit diagnosis and replacements, OEM color-matching and refinishing with PPG Envirobase. We provide Enterprise rental car arrangements on site while also offering special pickup and drop-off arrangements available. Towing available upon request.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
On-Site Car Rental - Enterprise®

Payment Types

American Express
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

Hyundai

I-Car

Subaru

Call

Website

Reviews (3,145)

Sort By:
Newest
Rating

2,637 Customers Rated

5 Stars

81.3% Complete

(2557)
4 Stars

2% Complete

(64)
3 Stars

0.1% Complete

(4)
2 Stars

0.2% Complete

(6)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise Showtime Collision for exceptional service quality, outstanding craftsmanship, and a team that goes above and beyond expectations. Repairs are frequently described as flawless, with vehicles returned looking brand new or better than before accidents. Communication is highlighted as a standout strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is well-regarded, with many vehicles completed on or ahead of schedule. Customers also express delight at complimentary interior and exterior detailing upon vehicle return. A small number of customers noted occasional delays in completion dates and minor post-repair issues such as window tinting damage and loose seats, as mentioned directly in their feedback. Overall, the overwhelming sentiment reflects an exceptionally positive experience, with customers enthusiastically recommending Showtime Collision to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... best auto body work weve ever experienced. Their attention to detail, quality craftsmanship, and professionalism are unmatched. On top of that, their customer service is outstanding—they ..." Read more

"I felt completely confident that we had brought our car to the right place for repairs. The staff was efficient, professional ..." Read more

"... recommend them to anyone in need of collision repair. The quality of work and attention to detail was phenomenal. The staff was a pleasure to work and made things ..." Read more

"... anywhere else for collision repair. Highly recommend! Amazing staff and crew. Exceptional workmanship." Read more

"The quality of work and paint match was flawless. I Have no reservation recommending you to anyone."

"... make the entire process smooth and stress-free. The turnaround time is always impressively fast without sacrificing quality. 1010—highly recommend!" Read more

"Done 4 days early"

"Earlier than expected and was totally grateful"

"They got it back to me on the exact date that they set"

"Estuvo listo un día antes de la fecha que me dijieron."

"... customer service and communication. If anything, it's more communication than needed, but welcomed." Read more

"I think I had more communication with you than I did with my wife!"

"Communication was over the top amazing!!"

"They did an excellent job on my car, but the customer service and communication throughout the repair process was over the top! Thank you!"

"... amazing, professional and courteous beyond measure even keeping me up to date on the progress of the repairs, even leaving me a hand written thank you note and ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I felt completely confident that we had brought our car to the right place for repairs. The staff was efficient, professional ..." Read more

"... recommend them to anyone in need of collision repair. The quality of work and attention to detail was phenomenal. The staff was a pleasure to work and made things ..." Read more

"... anywhere else for collision repair. Highly recommend! Amazing staff and crew. Exceptional workmanship." Read more

"The quality of work and paint match was flawless. I Have no reservation recommending you to anyone."

"... make the entire process smooth and stress-free. The turnaround time is always impressively fast without sacrificing quality. 1010—highly recommend!" Read more

"Done 4 days early"

"Earlier than expected and was totally grateful"

"They got it back to me on the exact date that they set"

"Estuvo listo un día antes de la fecha que me dijieron."

"... customer service and communication. If anything, it's more communication than needed, but welcomed." Read more

"I think I had more communication with you than I did with my wife!"

"Communication was over the top amazing!!"

"They did an excellent job on my car, but the customer service and communication throughout the repair process was over the top! Thank you!"

"... amazing, professional and courteous beyond measure even keeping me up to date on the progress of the repairs, even leaving me a hand written thank you note and ..." Read more

Dawn (Subaru owner) reviewed 8/24/26

100% happy with the repair of my car! Showtime staff is AMAZING! Kind and helpful...making repairs an easy process! Thank you!!!

Have recommended them.and will continue to do so!

Did an AMAZING job...especially blending the repair with my existing car

Everyone was kind...helpful and provided regular updates as well as answered my questions.

Alan (Audi owner) reviewed 8/24/26

Cynthia (Honda owner) reviewed 8/23/26

Homaree (Nissan owner) reviewed 8/21/26

Sophia, Holly, and everyone were so kind and patient with all my questions! So happy we brought the car here it looks great! Thank you

Jerrold (Hyundai owner) reviewed 8/21/26

I could not have asked for better customer service and the repairs were done perfectly. Thank you all for everything you have done to help me through this process. Sharon Meagher

Reed (BMW owner) reviewed 8/21/26

Leann (Subaru owner) reviewed 8/20/26

Absolutely to anyone that asks or even if they don’t ask

From from start to finish and every step in between every person, I was contacted by or had interaction with was absolutely top-notch customer service. It made the experience very pleasurable I felt attended to and all my needs were met. The repair job looks awesome. Definitely recommend.!! thank you Holly and the entire staff.

Above and beyond from everyone

Larry (Chevrolet owner) reviewed 8/20/26

Marty (Jeep owner) reviewed 8/17/26

Bruce (Toyota owner) reviewed 8/17/26

Sheryl (Hyundai owner) reviewed 8/13/26

I wouldn't recommend any other place!

The whole experience was great

Everyone that I interacted with was pleasant and helpful.

Quinton (Subaru owner) reviewed 8/13/26

Staff were professional and courteous.

Les (GMC owner) reviewed 8/12/26

Whenever I leave there I feel like I'm part of the family your team is great it's always a pleasure doing business with you

Great

Andrew (Ford owner) reviewed 8/12/26

Scott (Volvo owner) reviewed 8/10/26

Kenneth (Subaru owner) reviewed 8/10/26

very progrssional efficient

Matthew (Toyota owner) reviewed 8/7/26

Everyone who contacted me was great.

Garrett (Ford owner) reviewed 8/4/26

Yvette (Subaru owner) reviewed 8/3/26

Always a good job

Always very nice

Chris (Toyota owner) reviewed 8/3/26

Always excellent customer service

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Showtime Custom Coach, Inc.

Take photos and get an online estimate

Schedule an estimate appointment

About Showtime Custom Coach, Inc.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (3,145)

2,637 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?