Shreveport Collision Center

4.9 (320reviews)
97%
1513 Corporate Dr.,  Shreveport,  LA  71107
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In operation 4 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (320)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, excellent communication, and timely repairs. Many highlight the professional, friendly, and welcoming staff, with numerous reviews noting vehicles were returned cleaner than expected. Customers frequently commend the proactive communication through text and phone updates throughout the repair process. Several reviewers were pleasantly surprised to receive their vehicles ahead of the promised date. The quality of repairs is repeatedly described as exceptional, with vehicles looking brand new upon return. Customers also appreciate the seamless handling of insurance matters. A small number of customers noted areas for improvement, including incomplete repairs at pickup, a paint color mismatch, and alignment issues post-repair, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... makes a stressful situation much easier. Overall, they go above and beyond to make sure I had a positive experience." Read more
"The service was EXCEPTIONAL from start to finish!"
"The quality of my repair was unmatched I have no complaints. I took my car not knowing how the results would be ..." Read more
"... Repaired the damage that was done to my vehicle. I cant tell the difference from when I bought my truck. Excellent customer service very easy to work with, ..." Read more
"Shreveport collision center did an excellent job. Very good communication throughout the whole process. ..." Read more
"My car is ready three days before the estimated date"
"My vehicle was ready before time two weeks before schedule!!"
"... We were updated on the progress throughout and was pleasantly surprised to get our vehicle back a couple days sooner than estimated. Highly recommend." Read more
"Excellent service, communication, and was done super quick!"
"The only thing I didnt like about it is that it ran over a day or two past my Rent-A-Car time but other than that, I guess you cant rush perfection ..." Read more
"... was very nice and made the entire process so easy. Communication was great and I appreciated the consistent updates. Thank you again!" Read more
"Shreveport collision center did an excellent job. Very good communication throughout the whole process. I knew exactly what to expect and when. My car was ..." Read more
"... Collision Center provides excellent customer service. The team is professional, friendly, and always willing to help. They take the time to explain the repair process ..." Read more
"From the constant communication tothefast and swift turn around time has been marvellous"
"From day 1 of dropping my truck off Shreveport Collision kept me updated on progress via text messages and phone calls. Upon picking up my truck when I ..." Read more

Likely to Recommend

But I don’t live nearby.

Repair Quality

Great work, excellent communication, on time delivery.

Customer Service

Great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really loved work you all do and how you all keep an individual updated of how it will take along with the finish time. Thank you so much

My Experience

Great work, great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Inside door handle was out of place, but was not even what the Jeep was brought in for. Noticed a stripped luggage nut on one rim.

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Unprofessional, I wouldn’t take a go cart to this shop.

Repair Quality

My car has more damage to it than before bringing it to be repaired. I have to go get it repaired at another collision center. I wouldn’t recommend this shop to anyone

Customer Service

Very Rude!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Yes, very satisfied.

My Experience

Job amazingly done. Thank you soooo much.

Likely to Recommend

Repair Quality

Amazing experience

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very humble and great service! They make sure everything was right 100% on my vehicle before I got it back 😊

Likely to Recommend

Repair Quality

Great service! They keep me updated about my vehicle and they made sure my car was 100% before I got it back. Thank y'all for a great job!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

ALWAYS nice and easy to work with! Very obliging!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service, communication, and was done super quick!

Likely to Recommend

Repair Quality

Customer Service

Super quick turnaround and great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were extremely professional, courteous, and kept me informed on the progress throughout the experience!

Likely to Recommend

They are excellent with professional service and quality of service.

Repair Quality

I was treated with dignity, respect, and professionalism. I updated via text throughout the process. I was notified by phone and text that my vehicle was ready! The quality of service is great as of today.

Customer Service

I was greeted with a smile, eye contact and warm conversation. When I returned to retrieve my vehicle, the lady was nice enough to go get my car and bring it close to me because of my condition.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have already referred two of my friend that want to get work done on their vehicles to this company.

Repair Quality

Shreveport Collision Center was the best from start to finish the ladies at the desk was very helpful and make my repair go smooth got my car back in two weeks after I was told it would take 22 days. I had great customer service from the time I reach out to the day I picked up my vehicle. You will not go wrong with this company very perfessional and they are so right when they say”we do it right”. I will no longer take my vehicle to another body shop beside them..

Customer Service

Customer was great..

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My BMW looked brand new when I got it back. They updated me on my car every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome service!! Car looks amazing. Was even washed and cleaned when picked up. 10 STARS!!!!

Likely to Recommend

Repair Quality

Shreveport collision center did an excellent job. Very good communication throughout the whole process. I knew exactly what to expect and when. My car was even cleaner when I picked it up then when I dropped it off, totally five star service.

Customer Service

Best service ever. Car looks brand new. Communication was excellent, and my car was cleaner when I picked it up then when I dropped it off. Would highly recommend.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

you guys do a great job. Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely, I would recommend the shop to friends and family.

Repair Quality

Quality Exceeded Expectations!!

Customer Service

Excellent!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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