Silver Lining Collision, LLC

4.9 (476reviews)
96%
1860 W Mockingbird Ln,  Dallas,  TX  75235

In operation 4 years.

We are a locally owned and operated collision repair facility. Quality and passenger safety is always our #1 priority. We have over 40 years of experience operating extremely reputable collision shops throughout Texas. We prefer to use OEM parts whenever possible. We use our dealership relationships for price matching to make them more available to you regardless of what the insurance is paying for. We will have almost immediate availability to start repairs on your vehicle, and speed is always a focus where quality is not sacrificed. We spare no expense on equipment and materials and would be glad to give you a tour. Take advantage of our grand opening discounted rates, they won't be here for long and the value is rare.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (476)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional customer service, with staff being described as professional, friendly, and accommodating. Communication stands out as a major strength, with customers appreciating regular updates via text messages, phone calls, and photos throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than expected. Timeliness is another key positive, with numerous customers reporting repairs completed ahead of schedule. The shop demonstrates attention to detail by washing and vacuuming vehicles before return. While most feedback is overwhelmingly positive, a few customers noted minor issues with vehicle cleanliness upon return and occasional delays beyond initial estimates.
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"The truck looks brand new, they did an amazing job on the repair."
"Customer service was impeccable and the repair is flawless."
"... professional, kept me up to date on status of repair and final repair work is excellent. I highly recommend Silver Lining Collision." Read more
"Great job! The car looks great. Service and communication were great."
"My car looks great! Repair was so quick and the staff was so helpful and amazing. Thank you!!!"
"... on my car, giving me frequent updates on progress. Completed work ahead of schedule and it looks wonderful. I highly recommend" Read more
"My vehicle was finhwd a day warlier than expected."
"The customer service was amazing and I am happy how they finished before the day I was given."
"... off to the moment of pick up. On top of all that they were able to complete the fix before the estimated pick up time. 1010 recommend." Read more
"Got my car back 3 days earlier, amazing!!"
"The customer service was outstanding with quick and clear communication. They helped me with the claim and ..." Read more
"Through either phone calls and text messaging with pics showing where they were in the process"
"You guys are the best. Excellent communication and the repairs made in a very timely manor. My poor old 2016 Lexus looks brand ..." Read more
"They did a great repair on my car, giving me frequent updates on progress. Completed work ahead of schedule and it looks wonderful. I highly ..." Read more
"Very good communication"

Likely to Recommend

Repair Quality

Everything was exceptional. The repair, service, the communication, the support with car rental. Can’t thank you all enough

Customer Service

Everything was exceptional. The repair, service, the communication, the support with car rental. Can’t thank you all enough

Returned Clean

My Experience

Phenomenal experience, staff is extremely patient and helpful. Communicated thoroughly throughout the process and was more than willing to explain and detail the repairs.

My Experience

Im very satisfied Job well done. My car looks like nothing even happened. Great customer service. You guys ROCK!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Maria was always keeping updated with everything

Returned Clean

My Experience

The team at silver lining is so kind and accommodating. I appreciated being updated throughout my vehicle’s repair time.

Likely to Recommend

My Experience

They did a great repair on my car, giving me frequent updates on progress. Completed work ahead of schedule and it looks wonderful. I highly recommend

Likely to Recommend

Repair Quality

Silver Lining recently repaired my car after a collision. They were professional, kept me up to date on status of repair and final repair work is excellent. I highly recommend Silver Lining Collision.

Customer Service

Returned Clean

My Experience

Thank you Maria , guys working on my car and receptionist. You are a wonderful group of professionals!

Likely to Recommend

Repair Quality

Thank you great skilled work on my 2016 Buick Cascada

Customer Service

Very nice staff very professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Harrison and team were absolutely phenomenal! Their customer service and communication were on point. Would absolutely recommend!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

There were some marks left behind on my leather door shell for some reason. I can't get them off

Customer Service

The female manager was great. She provided excellent service

My Experience

Isiron, an excellent job.

Likely to Recommend

I recommend it to everyone.

Repair Quality

It was really good for my truck job.

Customer Service

Excelente

Returned Clean

My Experience

You guys are the best. Excellent communication and the repairs made in a very timely manor. My poor old 2016 Lexus looks brand new. Thank you!

My Experience

Excellent customer service from the time we walked in the door. Great communications. Not hard to reach. Very informative with daily text and through phone calls. Hannah and Ethan were simply awesome!!!!

Likely to Recommend

Although we were from Memphis, my daughter was going to be in Dallas for one month. We will gladly recommend

Repair Quality

Customer Service

Best service ever!! Hannah and Ethan Rock!!! Great Communication

Returned Clean

Likely to Recommend

Repair Quality

Great job! The car looks great. Service and communication were great.

Customer Service

Returned Clean

My Experience

Every step of the process was smooth and effortless. Very kind staff and great communication. Thank you to Ethan, Harrison and Hannah

Likely to Recommend

Repair Quality

Amazing! Customer service is AMAZING and quick turn around time.

Customer Service

AMAZING!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and communication!

Customer Service

Returned Clean