Silver Lining Collision, LLC

4.8 (483reviews)
96%
1860 W Mockingbird Ln,  Dallas,  TX  75235

In operation 4 years.

We are a locally owned and operated collision repair facility. Quality and passenger safety is always our #1 priority. We have over 40 years of experience operating extremely reputable collision shops throughout Texas. We prefer to use OEM parts whenever possible. We use our dealership relationships for price matching to make them more available to you regardless of what the insurance is paying for. We will have almost immediate availability to start repairs on your vehicle, and speed is always a focus where quality is not sacrificed. We spare no expense on equipment and materials and would be glad to give you a tour. Take advantage of our grand opening discounted rates, they won't be here for long and the value is rare.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (483)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional customer service, with staff being described as professional, friendly, and accommodating. Communication stands out as a major strength, with customers appreciating regular updates via text messages, phone calls, and photos throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than expected. Timeliness is another key positive, with numerous customers reporting repairs completed ahead of schedule. The shop demonstrates attention to detail by washing and vacuuming vehicles before return. While most feedback is overwhelmingly positive, a few customers noted minor issues with vehicle cleanliness upon return and occasional delays beyond initial estimates.
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"The truck looks brand new, they did an amazing job on the repair."
"Customer service was impeccable and the repair is flawless."
"... professional, kept me up to date on status of repair and final repair work is excellent. I highly recommend Silver Lining Collision." Read more
"Great job! The car looks great. Service and communication were great."
"My car looks great! Repair was so quick and the staff was so helpful and amazing. Thank you!!!"
"... on my car, giving me frequent updates on progress. Completed work ahead of schedule and it looks wonderful. I highly recommend" Read more
"My vehicle was finhwd a day warlier than expected."
"The customer service was amazing and I am happy how they finished before the day I was given."
"... off to the moment of pick up. On top of all that they were able to complete the fix before the estimated pick up time. 1010 recommend." Read more
"Got my car back 3 days earlier, amazing!!"
"The customer service was outstanding with quick and clear communication. They helped me with the claim and ..." Read more
"Through either phone calls and text messaging with pics showing where they were in the process"
"You guys are the best. Excellent communication and the repairs made in a very timely manor. My poor old 2016 Lexus looks brand ..." Read more
"They did a great repair on my car, giving me frequent updates on progress. Completed work ahead of schedule and it looks wonderful. I highly ..." Read more
"Very good communication"

Likely to Recommend

Repair Quality

I will need to bring my car back by. I had you all work on the hatch and it’s not opening as well as it should. I just haven’t had a chance to come back by.

Customer Service

They were gewa

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very professional. My car looks great.

Likely to Recommend

Repair Quality

Silver Lining did an amazing job fixing my car after my accident. They were professional, kind, and made the whole process so easy. I couldn't be happier with the work and would highly recommend them!

Customer Service

Returned Clean

My Experience

Likely to Recommend

100%

Repair Quality

Customer Service

Everyone was so kind, thoughtful, and went out of their way to ensure a seamless experience with as little hassle as possible. I work two demanding jobs, so I assumed kr would be difficult to find the time and energy to coordinate everything. I was mistaken, because Hannah set up everything for me, from figuring out the paperwork, to the drop-off, and the car rental. I barely had to do anything and I was so grateful for the help as I've been stretched thin. Robert made sure everything was perfectly repaired in record time, and he went above and beyond by taking care of some other minor dings at no extra cost. He kept me regularly updated on the status of the repairs, and they both worked with my schedule so I could pick up my beautifully cleaned and fully repaired vehicle and drop off the rental in minutes. They were understanding and incredibly supportive, genuine, and human. They treated me with care and respect, did a phenomenal job on my car, and made a stressful experience so much easier for me. I owe them my gratitude and if I have any further issues with my car, they have definitely earned my loyalty. Amazing job.

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job.

Customer Service

Robert was very helpful and accommodating.

Returned Clean

My Experience

I’m really satisfied with the work your team have done on my car again. This is the second repair, and just like before, your team is fast, very nice, professional, and very clear in your communication. I also appreciate how clean the car is when I pick it up. Thanks for consistently great service!!

My Experience

Silver lining was great at getting me updates on the progress of the work being done and finished early. 5 Stars!

Likely to Recommend

Repair Quality

They did a great job with updates on the work progress and finished early. They are very kind and professional.

Customer Service

Likely to Recommend

Repair Quality

Everything was exceptional. The repair, service, the communication, the support with car rental. Can’t thank you all enough

Customer Service

Everything was exceptional. The repair, service, the communication, the support with car rental. Can’t thank you all enough

Returned Clean

My Experience

Phenomenal experience, staff is extremely patient and helpful. Communicated thoroughly throughout the process and was more than willing to explain and detail the repairs.

My Experience

Im very satisfied Job well done. My car looks like nothing even happened. Great customer service. You guys ROCK!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Maria was always keeping updated with everything

Returned Clean

My Experience

The team at silver lining is so kind and accommodating. I appreciated being updated throughout my vehicle’s repair time.

Likely to Recommend

My Experience

They did a great repair on my car, giving me frequent updates on progress. Completed work ahead of schedule and it looks wonderful. I highly recommend

Likely to Recommend

Repair Quality

Silver Lining recently repaired my car after a collision. They were professional, kept me up to date on status of repair and final repair work is excellent. I highly recommend Silver Lining Collision.

Customer Service

Returned Clean

My Experience

Thank you Maria , guys working on my car and receptionist. You are a wonderful group of professionals!

Likely to Recommend

Repair Quality

Thank you great skilled work on my 2016 Buick Cascada

Customer Service

Very nice staff very professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Harrison and team were absolutely phenomenal! Their customer service and communication were on point. Would absolutely recommend!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

There were some marks left behind on my leather door shell for some reason. I can't get them off

Customer Service

The female manager was great. She provided excellent service

My Experience

Isiron, an excellent job.

Likely to Recommend

I recommend it to everyone.

Repair Quality

It was really good for my truck job.

Customer Service

Excelente

Returned Clean