Silver Lining Collision, LLC
In operation 4 years.
We are a locally owned and operated collision repair facility. Quality and passenger safety is always our #1 priority. We have over 40 years of experience operating extremely reputable collision shops throughout Texas. We prefer to use OEM parts whenever possible. We use our dealership relationships for price matching to make them more available to you regardless of what the insurance is paying for. We will have almost immediate availability to start repairs on your vehicle, and speed is always a focus where quality is not sacrificed. We spare no expense on equipment and materials and would be glad to give you a tour. Take advantage of our grand opening discounted rates, they won't be here for long and the value is rare.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 2.0/5.0 -
There is still a part that connects to the left front fender that is not adhered properly to the vehicle. Jesse said that he'd order another part to get it changed out once it comes in. Hence, the work is incomplete.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing! They finished early and kept me up to date through text throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was surprised it returned so fast.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Within hours after receiving my vehicle back, I have a deflated back right tire. I am unsure as to why, but I know it is from the shop and not from me driving the car back to my apartment. It is upsetting that they did not take the time to fix this issue and instead just inflated the tire and sent me along my way and just passing the problem on to me. I would like this issue resolved, but other than this issue I would recommend a family member here
Repair Quality - 3.0/5.0 -
Within hours after receiving my vehicle back, I have a deflated back right tire. I am unsure as to why, but I know it is from the shop and not from me driving the car back to my apartment. It is upsetting that they did not take the time to fix this issue and instead just inflated the tire and sent me along my way and just passing the problem on to me
Customer Service - 3.0/5.0 -
Within hours after receiving my vehicle back, I have a deflated back right tire. I am unsure as to why, but I know it is from the shop and not from me driving the car back to my apartment. It is upsetting that they did not take the time to fix this issue and instead just inflated the tire and sent me along my way and just passing the problem on to me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already did and will continue to recommend.
Repair Quality - 5.0/5.0 -
10. You did perfect job. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Speedy great quality repair
Customer Service - 4.5/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely wonderful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was quick and seamless. There was constant communication on updates about my car. Everyone there was so nice and went above and beyond to help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AMAZING service, and good time
Customer Service - 5.0/5.0 -
Really nice people
Returned Clean
My Experience - 5.0/5.0 -
Silver Lining was great and quick with the repairs for my vehicle. Kept me updated with everything they were doing. Big thanks to Jesse, he took care of me and was great. Would definitely recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
James did an incredible job making sure I knew the status of my vehicle! I appreciate how much he communicated with me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The work was great. With the exception of a couple of mishaps, communication was above expectations. I believe Silver Lining goes above and beyond with letter their customers know that they are appreciated.
Repair Quality - 5.0/5.0 -
The quality of the work done on my car was excellent. Silver Lining did a fantastic job repairing the damage to the two passenger doors and adjacent areas. I can't state with any certainty that this was a result of the repairs, but some of the custom program electronic features were wiped out.
Customer Service - 4.0/5.0 -
My customer service experience started out excellent. Michael gave me timely updates as to what was going on and expected completion date. When events that caused delays to occur (the supplier sent the wrong doors), I got updates when I called to check on the status. I understand that things happen that are out of our control. I asked Michael to please provide me updates proactively, rather than waiting for me to initiate them. After that, Michael was excellent with providing up-to-the-minute info. I was told that the doors were re-ordered, but again the supplier sent the wrong doors. That should not have been acceptable. The supplier should have been asked to ensure that the correct parts were sent. I was told that the doors were ordered from a different supplier, who got the order right the first time. This felt a bit suspicious to me. What's the likelihood of a vender sending the wrong order twice? Were they not ordered correctly? Why weren't steps taken to assure the second order be correct? Did this happen, or did other vehicles take priority over mine, resulting in missing the expected completion date by over a week?
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent overall: service, professionalism, car body work ---- everything was top notch
Customer Service - 5.0/5.0 -
Super friendly, explained everything in a nice and informative way
Returned Clean
My Experience - 5.0/5.0 -
I received very professional service and was very pleased with the results.
Likely to Recommend - 5.0/5.0 -
Very friendly staff and excellent job on the repairs.
Repair Quality - 5.0/5.0 -
The repairs are excellent. The front end of the car looks like new.
Customer Service - 5.0/5.0 -
I received regular updates and was pleased with the service.
Returned Clean
My Experience - 5.0/5.0 -
Great experience. State Farm recommended Silver Lining. Jessica upfront was fun to talk to. I was kept updated during the process. It was a quick turnaround of 3 days. The work looks flawless. I was also very happy the car was washed and vacuumed on delivery. That was very nice :)