Skyline Ford Collision Center
In operation 64 years.
The more you drive your car, the more likely you are to encounter one of the many hazards on the road that can result in a scratch, ding or larger dent in your car. Even cars that are parked can fall prey to things like renegade carts, doors from other cars and harsh weather. In short, Salem, Silverton, Independence, Jefferson and Gervais can be rough on your car, and that's precisely why Skyline Ford staffs an onsite auto body and collision repair shop. Our team knows how to professional remove scratches, fix dents and repair any other imperfection that you want gone. The result: your car will shine just like the new Ford models we feature in our Salem showroom. Want to make sure they run that way, too? Our auto service and repair department is trained to help you get the most out of your Ford F-150, Escape, Focus, F-250 or Fusion. For now, if you're interested in learning more about what our auto body and collision repair shop can do for your car, simply fill out our appointment fo
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
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- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Let’s see if it gets fixed before I answer
Repair Quality - 2.5/5.0 -
Josh, your front office manager is great at communicating but unfortunately after $4,000 in repairs the thing that started this repair is still happening.
Customer Service - 4.5/5.0 -
Josh does a good job
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good service!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without hesitation.
Repair Quality - 5.0/5.0 -
This is our 3rd time having date repaired at this shop and we are never disappointed!
Customer Service - 5.0/5.0 -
Always courteous and respectful with r3ady smiles.
Returned Clean
Likely to Recommend - 1.0/5.0 -
Before this, I had used your company for 2 other bodyshop repairs on my Cadillac, and on this same truck.
Repair Quality - 3.0/5.0 -
The paint and body work itself looks great, and I'm happy with the quality of the repairs. Unfortunately, the overall experience was disappointing. The shop ordered the wrong parts twice, which significantly delayed the repair and forced me to cancel a planned trip because my truck wasn't ready on time. As part of the repair, they removed the A/C condenser and evacuated the A/C system. Since the system was already apart, I asked if they would install a new A/C compressor that I had purchased because the old compressor had been making noise. They agreed and charged me a little over $380 for the installation. When I picked up my truck, the A/C wasn't blowing cold air. I drove it across town and back to my office, and it still wasn't cooling, even though it was working properly when I dropped the truck off. I was told the A/C was blowing cold when they finished charging the system and that the problem was likely either a bad blower motor or an issue with the blend doors. Because I was leaving town that Friday and needed the truck, I took it to a shop that specializes in automotive A/C systems. They found that the refrigerant charge was low. After performing a leak test, they discovered that the hose connections were leaking because the original O-rings and seals had been reused instead of being replaced. They explained that the A/C would have been cold immediately after it was charged at the body shop, but enough refrigerant would have leaked out within about an hour to prevent it from cooling properly. The A/C shop replaced all of the seals and O-rings, recharged the system, and had my truck repaired and back to me the same day. The additional repair cost me approximately $900 for the diagnostic testing, leak detection, new seal kit, installation, and another system recharge. According to the A/C shop, this issue could have been avoided if new O-rings and seals had been installed when the system was reassembled instead of reusing the old ones. While I'm pleased with the paint and body work, I was disappointed by the delays and the additional expense I incurred to correct the A/C repair.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I found a scratch all the way across my front bumper. That wasn’t there before. They took it off to paint front fender. It needs to come back in to get fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleased with completed work and timeliness of returning my repaired sooner than later!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a wonderful job. Body looks great and car clean. People are friendly and helpful. I would certainly recommend them to anybody. Very professional.
My Experience - 5.0/5.0 -
You’ve been treating us right for several years.
My Experience - 5.0/5.0 -
As I mentioned to Josh, the manager at the body shop, after many different body shops through the years, I was pleased with the fact that the repair covered all of the damage, and I was thoroughly pleased with the result
My Experience - 5.0/5.0 -
Thank You Skyline Ford!.
My Experience - 5.0/5.0 -
Employees in Body Shop very helpful and personable. Bid lower considerably than two others. Completion invoice even less. Work looks good. Very impressed by Skyline Body Shop personnel and work. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Personnel was amazing, quote low, work commendable.
Customer Service - 5.0/5.0 -
Everybody in contact with in the body shop was extremely helpful and personable. Work was done expeditiously.
Returned Clean
My Experience - 5.0/5.0 -
Josh was pleasant to work with. He explained a few details and answered questions I had. Car looks great!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic service!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I’d give you a 10, except that I never gave out tens in a survey. Attend means that you were perfect, and seldom is anyone perfect l. You almost we’re however.
Customer Service - 5.0/5.0 -
On this question, you deserve a 10
Returned Clean
My Experience - 0.0/5.0 -
There was half of a paint pen mark left on the right front fender and spots of compound on the fender flare.