Skyline Ford Collision Center
In operation 64 years.
The more you drive your car, the more likely you are to encounter one of the many hazards on the road that can result in a scratch, ding or larger dent in your car. Even cars that are parked can fall prey to things like renegade carts, doors from other cars and harsh weather. In short, Salem, Silverton, Independence, Jefferson and Gervais can be rough on your car, and that's precisely why Skyline Ford staffs an onsite auto body and collision repair shop. Our team knows how to professional remove scratches, fix dents and repair any other imperfection that you want gone. The result: your car will shine just like the new Ford models we feature in our Salem showroom. Want to make sure they run that way, too? Our auto service and repair department is trained to help you get the most out of your Ford F-150, Escape, Focus, F-250 or Fusion. For now, if you're interested in learning more about what our auto body and collision repair shop can do for your car, simply fill out our appointment fo
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I have used Skyline for both purchase and repair over the years. Up until now I was always treated well. This time they not only kept my truck for a month, but every time I called to check on the status I got voicemail and was made to feel like I was the one bing unreasonable. When Terry was there he always made you feel like you were important and always made good his promises. When I dropped off the truck and key, the top part that holds the key had popped off. He told me he would fix it, but when they returned my key it was taped together with scotch tape. When I asked about it the young girl said, “I don’t know anything about that, you must have given it to us like that.” It was obvious the cashier and young lady didn’t want to hear about it so I paid and left.
Customer Service - 0.5/5.0 -
What happened to customer service through your body shop? At least answer your phones, our time is important as well.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Manager was courteous and helpful. I had a special circumstance which he accommodated. He also treated my inquiries of progress with kindness.
Customer Service - 4.5/5.0 -
See prior comments.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve always been happy with the quality of the work.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Items missing (stolen!?) from vehicle upon returning the car to us. My knife and coin purse are both missing. Center console was completely rummaged-through, with contents left sprawling around the passenger seat and floorboard. Lack of clear communication about timeline and status of the repair. We were told one thing and then another about when the car would be done. Very vague, which ended up costing us more out of pocket.
Customer Service - 0.5/5.0 -
Items missing (stolen!?) from vehicle upon returning the car to us. My knife and coin purse are both missing. Center console was completely rummaged-through, with contents left sprawling around the passenger seat and floorboard. Lack of clear communication about timeline and status of the repair. We were told one thing and then another about when the car would be done. Very vague, which ended up costing us more out of pocket.
Returned Clean
My Experience - 0.0/5.0 -
After repair was completed I showed them the issue with warning light and a scratch on the rear left panel. He offered to keep it and “buff it out”. Next day he reported everything done, but warning light and electrical issue not addressed. They did polish the scratch, but didn’t offer to repair it.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Truck wouldnt start when we picked it up,battery was drained. When we got it home all rear lighting wasnt working,rear harness ground wire loose
Customer Service - 4.0/5.0 -
Maybe a little better communication, if its not ready when promised call and let us know that day
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A little more feedback during the process would be nice and couldn't find Collision Center hours if separate from the service hours. I am extremely satisfied with the quality of work and the workmanship that was performed on the vehicle. Thank you!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Love Skyline. They’re top professionals in the service and collision departments.
Repair Quality - 5.0/5.0 -
Jim and the guys fixed my truck and the follow up to exceed my expectations. Thank you!
Customer Service - 5.0/5.0 -
Customer service people were professional and caring.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Customer Service AWESOME
Repair Quality - 5.0/5.0 -
Kim and the whole team there is AMAZING… the BEST CUSTOMER SERVICE EVER … I
Customer Service - 5.0/5.0 -
Kim who helped me and has in the past is AWESOME … she always makes me feel special and my car looks Amazing I always get such wonderful Customer Service with Kim & the team there 👍
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend your service
Repair Quality - 5.0/5.0 -
Fantastic service, I’m really happy with the results. The service, personnel, and cheerfulness of everyone concerned was great. Thank you all
Customer Service - 5.0/5.0 -
Fantastic service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Never a bad experience. They are wonderful people to work with and good communication. They keep you up to date. Thank you for the awesome work on my Mercedes.
Customer Service - 5.0/5.0 -
Awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
All went good
Repair Quality - 5.0/5.0 -
Easier and faster than I thought
Customer Service - 5.0/5.0 -
All very nice