Skyline Ford Collision Center

4.2 (293reviews)
82%
2510 Commercial St. SE,  Salem,  OR  97302

In operation 64 years.

The more you drive your car, the more likely you are to encounter one of the many hazards on the road that can result in a scratch, ding or larger dent in your car. Even cars that are parked can fall prey to things like renegade carts, doors from other cars and harsh weather. In short, Salem, Silverton, Independence, Jefferson and Gervais can be rough on your car, and that's precisely why Skyline Ford staffs an onsite auto body and collision repair shop. Our team knows how to professional remove scratches, fix dents and repair any other imperfection that you want gone. The result: your car will shine just like the new Ford models we feature in our Salem showroom. Want to make sure they run that way, too? Our auto service and repair department is trained to help you get the most out of your Ford F-150, Escape, Focus, F-250 or Fusion. For now, if you're interested in learning more about what our auto body and collision repair shop can do for your car, simply fill out our appointment fo

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (293)

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Repair was perfect

Repair Quality

Great job.

Customer Service

They notified me at 4:45 that my car was ready and the car rental place closed at 5:00. I was unable to return my rental until the next day, so cost me an additional day of rental.

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They went above and beyond. The mechanic even volunteered to install a new battery for me.

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Repair Quality

Great staff

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Repair Quality

No major hiccups after a major repair, what little there was it was taken care of in minutes

Customer Service

Could have given me regular updates on the status of my vehicle and not wait for my anxious calls

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Repair Quality

You guys did a fantastic job! Thank you so much!!!

Customer Service

Always wonderful!

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Absolutely I would!

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I was treated so kind and important every time we spoke.

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Customer Service

Profesional

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My Experience

Friendly Staff, car looks great!

Likely to Recommend

Great job but not up dates

Repair Quality

Very pleased with the Quality of the repair. Only disappointed in the amount of time. Service should have called to up date me (customer).

Customer Service

Needed more up dates on the progress of repair. 13 days for the repair and I had to call in regarding process.

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Likely to Recommend

I understand all body shops are a bit strained right now, but I still think this repair could have been done a bit quicker and with clear expectations of when I could have my car back. We were hanging on for the last two weeks of repair thinking that it might be done in a few days.

Repair Quality

Customer Service

Communication was not great on this repair. The repairs took twice as long as we were told originally. I had to keep calling the office instead of being called. But on a positive note there was always someone who did answer the phone. Which I did appreciate.

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Repair Quality

If I could put a -10 i would! Total garbage work done and I took it back ti have it fixed and it wasn't fixed.

Customer Service

Talking to a customer as if they are stupid and making them feel belittled isn't customer service. Handing a customer their keys and saying "here ya go your cars done" and walking away without going with the customer to make sure everything is how it should be isnt very professional

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My Experience

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