Skyline Ford Collision Center

4.2 (293reviews)
82%
2510 Commercial St. SE,  Salem,  OR  97302

In operation 64 years.

The more you drive your car, the more likely you are to encounter one of the many hazards on the road that can result in a scratch, ding or larger dent in your car. Even cars that are parked can fall prey to things like renegade carts, doors from other cars and harsh weather. In short, Salem, Silverton, Independence, Jefferson and Gervais can be rough on your car, and that's precisely why Skyline Ford staffs an onsite auto body and collision repair shop. Our team knows how to professional remove scratches, fix dents and repair any other imperfection that you want gone. The result: your car will shine just like the new Ford models we feature in our Salem showroom. Want to make sure they run that way, too? Our auto service and repair department is trained to help you get the most out of your Ford F-150, Escape, Focus, F-250 or Fusion. For now, if you're interested in learning more about what our auto body and collision repair shop can do for your car, simply fill out our appointment fo

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (293)

My Experience

Skyline was awesome they took care of my car like it was theirs I would recommend any one To go there for any repairs they need. I appreciate the crew at skyline ford. Thanks to everyone.

Likely to Recommend

I would recommend the shop to everyone. I know.

Repair Quality

Skyline ford was awesome the crew there did a great job. Fixing my car I would recommend anyone to take their car to skyline Ford for any repairs they might need. I’m very happy thanks skyline ford and crew. I appreciate you all.

Customer Service

The employees are very professional. They have a great attitude very welcoming. I had a great experience at skyline ford.

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Repair Quality

Customer Service

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Repair Quality

Job completed on time as promised except the door dings I wanted removed in addition to the collision repair. But not very happy with the NW Protection repair… a lot of bubbles, wrinkles, and visible seams that were not there when the package was applied when I bought the vehicle new.

Customer Service

Friendly, knowledgeable, and accommodating!

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Repair Quality

Nice work, and the overall experience with everybody was very commendable.

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No particular comments

Repair Quality

Exhaust noise seems a little louder than before.

Customer Service

Polite and efficient (although it seems the entire shop is overloaded with work).

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Good experience

Repair Quality

Service provided was good

Customer Service

Service was good

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My Experience

I’m happy with the repairs Skyline Ford made to my Ford truck. I purchased this truck at Skyline and will be doing all my service work there.

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Repair Quality

My driver-side door needs to be adjusted, planning to drop by this week.

Customer Service

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Repair Quality

The fender was not properly reinstalled. When the door is opened it catches on the fender and is damaging the paint.

Customer Service

They were nice, polite and responsive.

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Repair Quality

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My Experience

Great comp wonderful people & very caring. Every time I checked on my car they were friendly & helpful.. Thank you Nevin DuPlessis

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Repair Quality

Great job

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Repair Quality

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Repair Quality

Happy, except for the glue on the inside of the front windshield

Customer Service

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Repair Quality

Very good job. Perfect job!!!!

Customer Service

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Repair Quality

Kim & Brian we AMAZING & AWESOME… and my car looks BEAUTIFUL & PERFECT! I always feel that I’m treated so kindly … like I am their Only Customer… FANTASTIC Customer Service 🥰

Customer Service

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My Experience

I was thoroughly impressed with the service. From Kim’s help to navigate the process and the quality of the repairs was excellent!!

My Experience

There were two concerns. Lack of communication during the repair process. No text updates as expected, but frequent calls on my part, often with a promised callback that did not occur. Second, the truck was disassembled before all parts were on hand. It was in the facility for over a month, but probably only a week of work was done. It was expensive and difficult to not have use of the vehicle for over a month.