Smith Automotive Paint & Collision

5.0 (396reviews)

100%

(585) 872-3257

26 May Street, Webster, NY 14580

100%

26 May Street
Webster, NY 14580

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Smith Automotive Paint & Collision

26 May Street
Webster, NY 14580

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 45 years.

Serving the Webster and Greater Rochester, NY community for the past 40 Years! Smith Automotive is your locally owned Collision shop centered around quality repairs while getting you back on the road as soon as possible!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (396)

Sort By:
Newest
Rating

371 Customers Rated

5 Stars

86.6% Complete

(343)
4 Stars

5.8% Complete

(23)
3 Stars

0.5% Complete

(2)
2 Stars

0.8% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for friendly, professional service and going above and beyond expectations. Timeliness is a strong point, with numerous vehicles completed ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning as a pleasant surprise. A few customers noted, directly in their feedback, that more proactive communication during longer repair timelines would have been appreciated, and one mentioned sporadic updates during the process.

Select to learn more

Service Quality
Timeliness

"... take that back… how about a 20!! Friendly crew and the repair service is flawless — beyond my wildest expectations. Well done! Thank you all." Read more

"My car looks like it came off the lot, brand new. No gaps, the paint matches perfectly, no fish eyes in the clear coat. Smiths Auto did an amazing job. Im totally satisfied."

"Phenomenal work and customer service."

"... my tailgate on my truck and in a little over a day the reapair was completed and their work was exellant. Very happy with their work. I met the owner who ..." Read more

"I have used Smith many times and they continue to outperform. I highly recommend them to anyone who needs auto body repair or painting ..." Read more

"My vehicle was ready 2 days earlier than anticipated."

"Actually a full day early!"

"car was completed early"

"Communication was always friendly and helpful, but we would have appreciated knowing more clearly how long repairs would take."

"Was told 2-3 days, took five. Which is fine, but I would rather have been told 10 and had it done in 5. Could have ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"... take that back… how about a 20!! Friendly crew and the repair service is flawless — beyond my wildest expectations. Well done! Thank you all." Read more

"My car looks like it came off the lot, brand new. No gaps, the paint matches perfectly, no fish eyes in the clear coat. Smiths Auto did an amazing job. Im totally satisfied."

"Phenomenal work and customer service."

"... my tailgate on my truck and in a little over a day the reapair was completed and their work was exellant. Very happy with their work. I met the owner who ..." Read more

"I have used Smith many times and they continue to outperform. I highly recommend them to anyone who needs auto body repair or painting ..." Read more

"My vehicle was ready 2 days earlier than anticipated."

"Actually a full day early!"

"car was completed early"

"Communication was always friendly and helpful, but we would have appreciated knowing more clearly how long repairs would take."

"Was told 2-3 days, took five. Which is fine, but I would rather have been told 10 and had it done in 5. Could have ..." Read more

Michelle (Kia owner) reviewed 8/13/26

Great job, thanks for washing the car too!

Kara (GMC owner) reviewed 8/13/26

I have been bring vehicles to Smith for a few decades now. Their work is impeccable, always.

Robert (Honda owner) reviewed 8/6/26

It would be impossible to see where the repairs were done, it looks like new.

They made the repair process easy and answered all my questions. Getting and returning the rental was easy.

Dan (Jeep owner) reviewed 8/5/26

Already have.

Great job ! Completed on schedule.

Stayed true to the estimate.

Peter (Subaru owner) reviewed 8/3/26

I have been using your shop for many years and the work has always been perfect. I will continue to use you for any future work and will recommend your shop to my friends.

Sal (Hyundai owner) reviewed 7/30/26

I highly recommend the service they provide

My car dents were repaired as described in the estimate to my satisfaction and ready for pickup by the date promised.

Not only was the work done professionally, the car was cleaned inside and outside to perfection!

Michelle (Infiniti owner) reviewed 7/30/26

Smiths does a perfect job on everything they do. Thank you

Quality job by Smith’s. Highly recommended

Friendly and helpful

Terry (Honda owner) reviewed 7/29/26

Thank you for excellent care and communication during my repair. Especially Amy who was quick to answer my many questions promptly and with grace,

Michael (Hyundai owner) reviewed 7/29/26

My car looks like it came off the lot, brand new. No gaps, the paint matches perfectly, no fish eyes in the clear coat. Smiths Auto did an amazing job. I’m totally satisfied.

Sarah (Toyota owner) reviewed 7/27/26

Brian (Lexus owner) reviewed 7/26/26

I just had two vehicles repaired at Smith Auto — a week apart. On a scale of 1-10, I give Smith Auto an 11… wait I take that back… how about a 20!! Friendly crew and the repair service is flawless — beyond my wildest expectations. Well done! Thank you all.

Paul (Toyota owner) reviewed 7/22/26

I have used Smith many times and they continue to outperform. I highly recommend them to anyone who needs auto body repair or painting services.

Quick and accurate estimate and flexible scheduling.

Daniel (Honda owner) reviewed 7/19/26

Already have for mild accident damage

Michael (Subaru owner) reviewed 7/16/26

Jason (Chevrolet owner) reviewed 7/13/26

Already told a friend to go there.

Cara looks great, easy to talk with the guys, & I will be back in the future.

Helpful to get the process going.

Kathryn (Toyota owner) reviewed 7/13/26

Julie (Infiniti owner) reviewed 7/9/26

My car looks brand new! Thanks to all you guys.

My car looked perfect inside and out. Also done when promised.

Michael (Nissan owner) reviewed 7/8/26

100% recommend

Phenomenal work and customer service.

Above and beyond

Adele J (Subaru owner) reviewed 7/6/26

Jane (Subaru owner) reviewed 7/6/26

I have recommended you to all my friends!

You did an awesome job, I am very pleased!

Great!

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view more shops in: Webster | 14580

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Smith Automotive Paint & Collision

Take photos and get an online estimate

Schedule an estimate appointment

About Smith Automotive Paint & Collision

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (396)

371 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0