Smith Automotive Paint & Collision
In operation 45 years.
Serving the Webster and Greater Rochester, NY community for the past 40 Years! Smith Automotive is your locally owned Collision shop centered around quality repairs while getting you back on the road as soon as possible!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always, great work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleased with the excellent job and the quick service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service, job well done. Friendly .
Customer Service - 5.0/5.0 -
I’m impressed with the fast service, very pleased with the excellent work.
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0 -
Not only was my car repaired perfectly and in a shorter time than I expected but it was absolutely clean inside and out! What a nice surprise. Highly recommend Mark, Chris and the staff.
Customer Service - 5.0/5.0 -
Everyone I dealt with was pleasant and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will always do business with you. Completely satisfied. John
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Missing a part and need to come back for a check engine code.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Had to come back after picking up.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
smith auto honest and pretty much on time with repairs very satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Despite communication lag, these folks are really a hard-working family business, with deep ties to the community and a focus on quality work. I would highly recommend them.
Repair Quality - 5.0/5.0 -
Smith has worked on several of my vehicles over the years and the quality of work is always excellent.
Customer Service - 5.0/5.0 -
I've always been treated with respect. Mark and Jim are professional, friendly and honest.
My Experience - 5.0/5.0 -
They were professional, courteous and did excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Over the years we have had need to stop in and have a few different cars repaired by your business. Every time the car homes home looking great and everyone at the shop is great to work with. Thank you again, should the need arise (hopefully not too soon) we will definitely be back.
Likely to Recommend - 2.0/5.0 -
I have had better experiences with other auto repair shops. Everyone was friendly but I expected more.
Repair Quality - 4.0/5.0 -
Paint needed buffing when I arrived to pick it up. Dented Ford emblem put back on. Tailgate paint job was messy. Had to leave it an additional day. On second pick up I was told I would have to bring the truck to another shop to have protectant sprayed (Ziebart). Never had anyone explain what was completed or where to go to get the Ziebart applied. Told I should have the shop bill Smith for Ziebart. Will be calling regarding the back up sensors. They are not working the same.
Customer Service - 3.5/5.0 -
See previous comment. Would like to have been better informed of the process. I still have to make arrangements for Ziebart.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, courteous service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Not my family's 1st experience here and we have recommended Smith's many times.
Repair Quality - 5.0/5.0 -
It was absolutely amazing how well the paint of the new parts match the rest of the 8 year old car! Awesome job!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great, an my truck looked brand new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always satisfied with any repairs Smith's has done for us. We refuse to use anyone else.
Customer Service - 5.0/5.0 -
Everyone at Smith's has been friendly and helpful.