Smith Automotive Paint & Collision
In operation 45 years.
Serving the Webster and Greater Rochester, NY community for the past 40 Years! Smith Automotive is your locally owned Collision shop centered around quality repairs while getting you back on the road as soon as possible!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This business is awesome. They go above and beyond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service! The car was in great shape upon delivery including a sparkling interior cleaning!
Customer Service - 5.0/5.0 -
Great service!
My Experience - 5.0/5.0 -
Great service and quality work
My Experience - 5.0/5.0 -
Very pleased with experience at Smith.Work completed on schedule and we'll executed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
excellent customer service and excellent repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smith Automotive did an excellent job on my Colorado truck. Kept me up to date and answered all my questions and concerns. Easy to work with great experience!!
Customer Service - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am 100 percent satisfied with the owner and all of the employees. My car looks like new again. The inside and outside are shiny and clean. They went above and beyond to make the process nothing but a pleasure working with them. I received emails regarding the progress and it was done on time. I would definitely refer them to my friends and family.
Likely to Recommend - 5.0/5.0 -
I would definitely use them and also recommend them to friends and family.
Repair Quality - 5.0/5.0 -
From the first time that I walked in there to see if they would give me an estimate. Everybody was awesome. The owner came right out and did the estimate on my car and they got it in the following week and hit it done in a few days and it looks like new, I would definitely recommend them to anybody
Customer Service - 5.0/5.0 -
Customer service is wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Look great, very happy with the repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Supportive staff and a job well done. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great.
Customer Service - 5.0/5.0 -
Easy to deal with. Very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys went above and beyond thank you very much the quality of work is second to none
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0 -
It is commendable when you have a collision, a local repair shop is suggested, a completion date is established, and then, repair work is completed a day ahead of schedule. Excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Smith's made a painful situation almost pleasant. Thorough and professional, all aspects of insurance coverage were explained and necessary forms filled out.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
This was an excellent repair. It took a bit longer than anticipated. So, I gave it a 9.
Customer Service - 4.5/5.0 -
Excellent
My Experience - 5.0/5.0 -
Beautiful job. I can't even tell there was any damage. It looks like a brand-new car. Smells get inside as well. And the job was completed a week ahead of schedule. A very nice surprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new. Can't tell there was ever any damage.
Customer Service - 5.0/5.0 -
Perfect job. Can't tell there was ever any damage. Job completed a week earlier than predicted.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They finished a day early and my car looked brand new. They also vacuumed/cleaned the interior, which was unexpected. I would definitely go back if needed.
Customer Service - 5.0/5.0 -
The people were very friendly, helpful, and knowledgeable. Everyone was pleasant to work with.