Smith's Body Shop

5.0 (96reviews)
100%
PO BOX 256,  Holly Pond,  AL  35083

In operation 35 years.

At Smith's Body Shop we take pride in repairing our customers vehicles. Our goal is to provide outstanding customer service and provide high quality repairs to all of our customers vehicles. We will communicate with you throughout the process of the repairs. We have techs with years on knowledge of repairing vehicles. We offer multiple services from paint, body and frame repair. Here at Smith's Body Shop you will be taken great care of we would love to have you as our customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (96)

Likely to Recommend

Repair Quality

Very professional and timely. Love all the people up there. They are very considerate of their customers. Kelly

Customer Service

Did a good job both time. I would recommend them. At Holly Pond, AL KELLY A. NELSON

Returned Clean

Likely to Recommend

Repair Quality

This is the 3rd car smith's has repaired for us. Work has always been excellent. This was my wife's car, she said she could not tell the car had been repaired.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Got parts in very fast…Was told by selling dealer that parts would take quite a while. Received a phone call few days later that car was ready for pickup. Very pleased with the work and will be telling others how pleased we were on performance and looks.

Customer Service

Very pleased !

Returned Clean

Likely to Recommend

Repair Quality

Great Customer Service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend them to anyone I know who needs body work done

Repair Quality

All the folks at Smith's Body Shop are very courteous and professional. They will get all my body work business from now on.

Customer Service

They are the politely people you could ever deal with

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job have no compliance

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Smith body shop does outstanding work. They did a beautiful job on my truck.

Customer Service

His employees are very sweet people.

Returned Clean

Likely to Recommend

Repair Quality

First off they gave me a date to drop off my truck on a Monday and it would be ready that Friday. I went by Friday and they said the parts hadn’t come in yet. I waited another week and again went by Friday. They said they were working on it and it should be ready early the next week. They called me Tuesday at 4:45 and said it was ready. They closed at 5 so I told them I would pick it up the next day. Also I told them twice I wanted to keep my old bumper and tail light and they said no problem. When I got to pick up my truck and ask where my bumper and light were they said the metal man had accidentally gotten my bumper and they used the old tail light. When I balked about paying my deductible the bumper miraculously reappeared. I also checked with my insurance company and they definitely paid for a new taillight. Not for sure what I’m going to do about that. The actual work on my truck looks good but time will be the judge of that. Not a happy camper..

Customer Service

Returned Clean

My Experience

They do great work and they are great to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent did exactly as was told

Customer Service

Never had any issues

Returned Clean

My Experience

Great people, quality work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very good work done. Won't go anywhere else.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had door and front bumper fixed. Everything looks great but masking tape was left inside gas cap door and the piece that goes behind the doot handle on the door that was replaced. The little taps are broke. Not nitpicking but those were just 2 of the things. Also back tire was low on air when I picked it up when I had it checked hsd a. piece of metal in it. Over all the door and front bumper looks great .

Customer Service

Returned Clean

My Experience

Excellent Work & Customer Service.

Likely to Recommend

Repair Quality

Quality great and they were timely with repair

Customer Service

Very quick to return calls and kind

Returned Clean

Likely to Recommend

Repair Quality

Did an amazing job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My taillight was out when I picked up the car, wasn’t notified but unsure if it was a problem that was aware by mechanic. Inside was clean, but not the outside

Customer Service

Returned Clean