Smitty's Auto Body

5.0 (304reviews)
100%
14 Turkey Plain Rd,  Bethel,  CT  06801

Smitty's Auto Body was established in 1961 and has been a respected name in auto collision repair ever since. The 9,000+ square foot facility is fenced, well lit, and has secure storage and parking. Smitty's Auto Body's state of the art equipment includes unibody/frame alignment machines with 3D laser measuring technology, ensuring that vehicles are returned to original manufacturer specifications. We have a downdraft spray booth, which is adjacent to a separated clean room/prep area. This provides the cleanest environment possible for refinishing operations. Smitty's offers a lifetime warranty against any defects in workmanship. Our technicians have achieved a minimum I-CAR GOLD CLASS certification. We strive to protect the environment by ensuring EPA approved safe practices are in place and followed stringently by each employee. Towing and flatbed services are also available 24 hours a day, 7 days a week.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (304)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Smitty's Auto Body shop, praising their excellent customer service, quality of repairs, and timeliness. Many customers appreciate the clear communication throughout the repair process, with regular updates provided. The shop is commended for its professional and friendly staff, attention to detail, and the thorough cleaning of vehicles upon completion. Several customers mention that their cars looked brand new after repairs. While most feedback is overwhelmingly positive, a few customers noted longer-than-expected repair times or wished for more proactive communication about delays.
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"The BEST experience I have ever had with an Auto Body shop . From the first phone call to picking up my truck. ..." Read more
"super satisfied. They keep you informed about the progress of the repair."
"Ive brought multiple cars here over the years, along with a few different family members cars as well. The ..." Read more
"You did a beautiful job. It looks nicer than when I bought it. You detailed it and the workmanship is excellent. ..." Read more
"Amazing customer service, great communication from start to finish, professional, and understanding"
"They are always available to answer questions and clarify."
"Clear detailed explanation of everything."
"Everyone at Smittys was pleasant, courteous, and professional."
"Yess the communication was consistent and helpful."

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My Experience

Thank you, Jeff, for a job well done.

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Very likely.

Repair Quality

Customer Service

Smitty’s has been my go-to and will continue to be. The work is outstanding, and the customer service is without flaws. I give Smitty’s a 10/10.

Returned Clean

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The work was done well, Smitty's was good to work with, we are satisfied, and we would return to Smitty's for future body work. This was after a less positive experience with another shop. Work took a lot longer than we expected, and there was not much communication about progress (to be fair, we did not check in either!). That did not bother us as the rental vehicle met our needs. AGAIN, WE WERE EXTREMELY SATISFIED!

Customer Service

Returned Clean

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Repair Quality

Excellent job

Customer Service

Very satisfied of the work that was done. Very friendly workers in a professional way.

My Experience

Professional, prompt, easy to work with

My Experience

Tremendous service and craftsmanship! A+++

My Experience

Excellent work, excellent attention to detail and service, knowledgeable and friendly staff . I’ve taken 2 of my vehicles to Smitty’s and every time the vehicle came out like brand new! Only piece of constructive criticism would be the length of time my last car was in the shop was a long time (3-4 weeks). If I had to rent a car then I’d have been upset but luckily my work lent me a loaner.

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Returned Clean

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Great customer service, fair pricing, and excellent job done

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Returned Clean

My Experience

I will recommend anyone I know with bumped or scraped autos to you. Thank you!

My Experience

Smitty’s is great! Fabulous customer service. Thank you!

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Returned Clean

My Experience

They did an excellent job with the vehicle. Very professional.

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Returned Clean

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Great work, every time!

My Experience

GREAT body work. Looks like new!

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Repair Quality

Hello, your service and staff are wonderful. The only issue I have is the paint under the Hyndai badge ran a bit. I can live with that so no worries just thought you should be aware.

Customer Service

Hello, your service and staff are wonderful. The only issue I have is the paint under the Hyndai badge ran a bit. Thought you should be aware.

Returned Clean