Sugar Hill Autobody
In operation 29 years.
Sugar Hill Auto Body is a family owned collision repair business serving Fairfield County CT since 1997. We are a "customer first" operation where quality and communication are our primary goals. We work with all insurance companies claims departments with the goal of making the repair process as painless as possible. From towing your vehicle, to getting you in a rental, to returning your car back detailed and in "better than pre-accident condition" we truly strive to over deliver. We are conveniently located in Newtown CT and service the towns of Newtown, Bethel, Brookfield, Redding, Easton, Southbury, Monroe, Weston and Ridgefield among others.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
From the first contact through the delivery of my car, each interaction was very helpful and moved the process forward. I felt the staff wanted to do the best job possible for my car. And I am grateful, and highly recommend them based on my experience! Special kudos to Cole who was my first contact and Patrick who took care of all the rest of the transactions. A very satisfied customer, Sherry
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very professional and very helpful . They completed my repairs and they were done on time with no problems. This is the second time we have brought our vehicles to Sugar Hill and are very satisfied with hem. I do recommend Sugar Hill.
Likely to Recommend - 5.0/5.0 -
100% would recommend. 5 star service!
Repair Quality - 5.0/5.0 -
I am super happy with the service from sugar hill. They were able to get my car back to me in a very quick time frame, just in time for a long trip, I am taking. Patrick is wonderful to work with and kept me updated on the process along the way! It was a great experience all round.
Customer Service - 5.0/5.0 -
As I said in my previous comment Patrick was fantastic. He kept me updated regularly, set my expectations appropriately and the work done to my car was great. I could not have asked for better service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole process was amazing!!!! Patrick was awesome!!!! Thank you so much!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Beautiful result and on time as promised
My Experience - 5.0/5.0 -
Crazy amount of damage after being rear-ended. Job was very complex but Sugar Hill Autobody really made it look easy. I am serious when I say it looked better than new when I picked it up. Not only was there no signs of the damage, our Telluride was also fully detailed and ready for showtime. Again - not like new, better. 100/10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0 -
Beyond 10, was my first time here and I’ll definitely be back now
My Experience - 5.0/5.0 -
Thank you so much for the great job. I really appreciate how you worked with the insurance company to get my car fixed and not let them total it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing the repair. I felt like you all cared about the quality of your work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Flawless repair. And I appreciate that the body shop experts wanted to repair the bumper vs replacement. I’m very pleased with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have done so on numerous occasions, and have been a customer of Sugar Hill for 30 + years.
Repair Quality - 5.0/5.0 -
Work well done and timely, communications, clear, kind, and thoughtfully relayed. My six-year-old car shines like New and runs like a champ.!
Customer Service - 5.0/5.0 -
Every person I spoke with was clear in his communications and mindful of my needs, both time-related and financial.
Returned Clean
My Experience - 5.0/5.0 -
I only deal with Sugar Hill for auto body repairs. They were able to meet the day that they projected the work to be done and gave me updates along the way via text. The car looked great when picked up!