Smitty's Auto Body

5.0 (304reviews)
100%
14 Turkey Plain Rd,  Bethel,  CT  06801

Smitty's Auto Body was established in 1961 and has been a respected name in auto collision repair ever since. The 9,000+ square foot facility is fenced, well lit, and has secure storage and parking. Smitty's Auto Body's state of the art equipment includes unibody/frame alignment machines with 3D laser measuring technology, ensuring that vehicles are returned to original manufacturer specifications. We have a downdraft spray booth, which is adjacent to a separated clean room/prep area. This provides the cleanest environment possible for refinishing operations. Smitty's offers a lifetime warranty against any defects in workmanship. Our technicians have achieved a minimum I-CAR GOLD CLASS certification. We strive to protect the environment by ensuring EPA approved safe practices are in place and followed stringently by each employee. Towing and flatbed services are also available 24 hours a day, 7 days a week.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (304)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs are always well done and outcome is exactly as I hoped. Great workmanship and communication!

Likely to Recommend

I’ve brought multiple cars here over the years, along with a few different family members’ cars as well. The workmanship is always the best I’ve experienced with all the body shops I’ve been to, and they are always responsive and honest with information and questions I may have. I’ll always bring my cars here when needed.

Repair Quality

I’ve brought multiple cars here over the years, along with a few different family members’ cars as well. The workmanship is always the best I’ve experienced with all the body shops I’ve been to, and they are always responsive and honest with information and questions I may have. I’ll always bring my cars here when needed.

Customer Service

Yess the communication was consistent and helpful.

Returned Clean

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Repair Quality

Done quickly and reliably. And even cleaned the car!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The car looked great like no work was ever done to it this is my third time there and I will come back

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Repair Quality

Customer Service

Returned Clean

My Experience

I was very disappointed when I arrived to pick up the vehicle. Although the work that they did was good, one area that was worked on was the hood in which there was already a dent from our previous incident. instead of addressing it/repairing it/discussing it with me your company decided to disregard this dent and only Repair the area that was involved in this accident. Other than the hood, this car is in virtually perfect condition and I would've certainly paid the additional cost to repair this previous dent while the other work was being done. I feel like there's no pride in your work and I'm very disappointed.

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Customer Service

Returned Clean

My Experience

Everyone in the office was very professional. Text messages kept coming advising of progress. They responded efficiently and were very well aware of customer service. Two words in current business acumen, that I've experienced, doesn't mean much. Everyone should take a page out of Smitty's!!!

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Repair Quality

Customer Service

I've already filled out one of these, but I'll do it again

Returned Clean

My Experience

Truck looks brand new excellent service

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Repair Quality

Customer Service

Returned Clean

My Experience

Loved the complete detailing. Car looks great. Appreciate the attention to customer satisfaction and the continued updates. Great job by all employees.

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Customer Service

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Repair Quality

super satisfied. They keep you informed about the progress of the repair.

Customer Service

Super - Bre is the best!

Returned Clean

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Repair Quality

Customer Service

I would have preferred a call when they realized it was going to take longer

Likely to Recommend

I have recommended friends to Smittys and will continue to do so.

Repair Quality

Thanks Jeff. The communication and process were good. You always do good work on our cars. We always choose Smittys for our seemingly frequent auto body needs. Bob and Kellie

Customer Service

The communication and follow through were great.

Returned Clean

Likely to Recommend

I have had good experience with Smitty’s and I will tell anybody who needs body work done on their car to go to Smitty’s.

Repair Quality

I had another good experience with Smitty’s. The work was done quickly, the price was very reasonable, and my car looks great.

Customer Service

Everyone at Smitty’s was pleasant, courteous, and professional.

Returned Clean

My Experience

Your team made a uncomfortable situation much easier time. Thank you.

Likely to Recommend

Absolutely

Repair Quality

Very happy with the results. Really outstanding

Customer Service

Really great

Returned Clean

Likely to Recommend

Absolutely would recommend!

Repair Quality

We’ve needed body repair twice and both times we were very satisfied with the high quality of work!

Customer Service

They are always available to answer questions and clarify.

Returned Clean

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Repair Quality

I was pleased in every way. The car was ready by or before when Nick said it would be. The car was totally cleaned inside and out. Thank You!

Customer Service

Completely satisfied!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Quick service and nice job

Customer Service

Returned Clean