Snethkamp Chrysler Dodge RAM Jeep

4.1 (406reviews)
85%
7400 Eastman Avenue,  Midland,  MI  48642

In operation 34 years, 28 years at this location.

Feeny Chrysler Dodge Jeep of Midland is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (406)

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The work done on my son's vehicle is fantastic, you can't even tell he was in an accident, outstanding!

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Excellent service!!! Clark, at the body shop desk was SUPER helpful and went the extra mile to not only make an estimate on OUR vehicle, but helped us identify the make and model of the "other" vehicle involved through found vehicle pieces. He was fabulous!

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Feeny was great about identifying my vehicle's problem and fixing it fast! I would highly recommend them to anyone with a vehicle that needs work.

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Super polite and efficient service!

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Great service!

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Returned Clean

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great service thanks

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great service

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I would never send anyone to Feeny after the treatment I received.

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This is the worst service I have ever received! Customer service was horrific, service dept./body shop was slow as was communication between Feeny staff with their customers.

Customer Service

If I could give a negative in this category I would. I received “I don’t know” as an answer 2x from the serv. dept. The 1 st. time was when I called & asked what the total cost in damages to my vehicle was. Lance replied “I don’t know off the top of my head.” I was a bit bewildered as I didn’t expect him to know off the top of his head but I did expect him to have access to a way of finding out. The 2nd. instance was when I received a call from Lance informing me that my vehicle was ready to be picked up. I specifically asked him if the body work on my vehicle was also completed. I asked him because during our 1st. conversation he had no idea there was body work needed. Lance replied “I don’t know,” when I explained I had to come from out of town he stated “yeah, I guess it is, Terry told me it was set.” He never checked for himself, needless to say, I had someone drive me 40 minutes only to find it was not done. Bodywork took a long time, finally told me it was done when I went to get it, it again was not done. Terry, the body shop manager, was argumentative & spoke to me in a very condescending tone My vehicle has been at your shop for 2 mths. at this point. I finally pick it up & now there are multiple warning lights on that were not on b4 coming to your shop for repair. Also, these are things your shop worked on. I immediately brought this to Lances attn b4 leaving the lot & was told I cannot get an appt for this to be looked at until Dec. 29th.

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The customer service was outstanding. We were informed on a regular basis what the status was and when we coudl expect to pick up our vehicle.

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Received an update once the repair was startes

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Responded within a very reasonable timeframe to questions

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If I knew anyone else that drives a Dodge, I’d surely send them to a Dodge dealership. Most likely this one.

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Perfection.

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Pleasant.

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Clark Bickham kept me up-to-date on the process of repairs. He was very friendly and professional and a pleasure to work with.

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Returned Clean