Solesbee Collision

4.8 (1,006reviews)
98%
1770 W. Hayden Ave,  Hayden,  ID  83835
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Shop AssistantSparkles

In operation 8 years.

At Solesbee Collision, we specialize in factory-certified collision repair and are proud to be North Idaho’s only certified EV repair facility, trusted to repair Tesla, Rivian, Ford, Nissan, Subaru, and more. We follow strict OEM procedures to restore your vehicle to factory standards — ensuring safety, performance, and value. As a family-owned business, we work for you, not your insurance company, so you can feel confident your vehicle is repaired the right way — no shortcuts, ever. Whether you’ve had a minor accident or a major collision, our certified technicians, expert painters, and customer service team are here to guide you every step of the way. Factory Certified. Community Trusted. Customer First.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
Jeep
Kia
Lexus Authorized
Nissan
Ram
Rivian Passenger – R1T/R1S
Scion
Subaru
Tesla
Toyota

Reviews (1,006)

My Experience

Likely to Recommend

Repair Quality

Some minor fixes still needed. Will address next spring.

Customer Service

Minor issues need resolved. Will address next spring

My Experience

This was by my second time working with Carstar. This was my second time getting great service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Car Star was a fantastic company to work with! They were very knowledgeable, kept me informed, and my car was ready as expected. The car looked great when it was done!

Customer Service

Everyone was super great! Polite, helpful and fun!

My Experience

Likely to Recommend

Repair Quality

Car looks great, like brand new!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Johnny and the Boss Lady made this claim experience and repair a smooth as ever could be expected.

Customer Service

Returned Clean

My Experience

CARSTAR kept me informed of progress. The job was very well done. Tesla service was terrible but CARSTAR made up for it

Likely to Recommend

I was completely satisfied with CARSTAR of Hayden Idaho

Repair Quality

CARSTAR was very professional. The repairs were done very quickly after they received the necessary part from Tesla. Tesla service was the worst. We had to wait almost 3 months and never received an apology for repeated delays. Don’t buy a Tesla if there is any chance you may have an accident

Customer Service

CARSTAR kept me informed on the status of my repairs

Returned Clean

Likely to Recommend

Repair Quality

Friends and teated well... done quickly

Customer Service

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Repair Quality

Customer Service

Very good

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Likely to Recommend

Repair Quality

Greg and family and the whole CARSTAR team was fantastic and great service! The repair quality impressive and after a few weeks still only a minor sensor issue that I’m confident will be fixed right up when I get back to the shop. 👍 The only frustration was with the amount of time it took but that had a lot to do with parts/delivery schedules and some staffing numbers when it dragged into vacations. I can’t fault them for that though. Very happy with the overall outcome and extra effort on a couple of requests.

Customer Service

Only issue was my messages weren’t always received but level of service when they were was high.

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied. Very friendly and did an awesome job matching my paint. Will recommend

Customer Service

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Repair Quality

Customer Service

My Experience

Nice people, job well done, happy customer

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Repair Quality

Customer Service

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Repair Quality

The bumper replacement looks great, I did find one plastic cover that was not in place and I had to tuck it up in place so that it wouldn't drag

Customer Service

Returned Clean

Likely to Recommend

Like I said communication is key to customer satisfaction

Repair Quality

Found a pinhole in the paint. Mentioned it but service writer didn't seam to concerned about my concerns. I'll have another painter look at it I guess. I'm concerned!

Customer Service

It was OK.

Returned Clean

My Experience

Carstar, were friendly, and helpful. They got my car in quick, and looks brand new. They kept me informed the whole process. Made it all so easy. Thank you!!! 5 stars

Likely to Recommend

Repair Quality

When I first came to see CARSTAR to have them fix the clearcoat on the paint job, they did approximately a year ago. They said that they needed to get a hold of the paint company first before they do anything, I should not have to wait on somebody to make a call or a decision from their paint company as to whether or not, or if when I would get the paint fixed, a good business would just say we will fix it and then whatever problem they had with the bank company they would deal with that without me waiting, And when we were done with the initial conversation about repairing the paint job that they had done, they said we will get a hold of you. We won’t forget you and it was four weeks plus, I never heard from CARSTAR, so I got with Mike White Ford to have them approach CARSTAR to get this moving, and it seemed like to get CARSTAR to respond to Ford’s phone calls, one of the service managers, it didn’t seem very important because it took 3+ weeks from that point forward to get car store moving and repairing the paint work that they did on my pick up truck, I will not go back there nor advise anybody to go back there just from that experience, I’m sure there’s someone else out there that would not do this.

Customer Service

Returned Clean

My Experience

Very satisfied with the final look of my car. Thank you for making it look great again. You guys are awesome.

Likely to Recommend

Repair Quality

They did an awesome job on my car. Very satisfied with the final look. Kept me updated the whole time.

Customer Service

The customer service was 100%. Very nice people.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean