Solesbee Collision
In operation 8 years.
At Solesbee Collision, we specialize in factory-certified collision repair and are proud to be North Idaho’s only certified EV repair facility, trusted to repair Tesla, Rivian, Ford, Nissan, Subaru, and more. We follow strict OEM procedures to restore your vehicle to factory standards — ensuring safety, performance, and value. As a family-owned business, we work for you, not your insurance company, so you can feel confident your vehicle is repaired the right way — no shortcuts, ever. Whether you’ve had a minor accident or a major collision, our certified technicians, expert painters, and customer service team are here to guide you every step of the way. Factory Certified. Community Trusted. Customer First.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
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- Discover Card
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- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I have not heard from Madison Yount, at Farm Bureau, since filing my claim. Is she still there? We still have unfinished business. I assume I am getting reimbursed for the two tows that I paid for out of pocket....one to my house, the second to get the car to CarStar. The car was not driveable, and my husband could not get it on our trailer because the car didn't have enough clearance. I emailed the receipts previously, please let me know if you don't have them. My experience with CarStar was not great. I picked my car up in a hurry on Friday afternoon before they closed because they called me around 1 and I needed it to go out of town Monday. I paid my $500 deductible at that time. After having time to look it over closely, we found that the hood had a greater gap on one side than the other. Also the passenger door was not lined up, the top corner was almost hitting when we closed it. It seems like this should have been looked at more closely by the shop before releasing the car. The car stunk terribly when I picked it up. I've been airing it out for a week and a lot of the smell has gone away but it smells like dirty greasy water was spilled in it or something similar. The car is filthy from dirty hands and feet, and someone clearly wiped down the interior including the inside windshield with a greasy dirty rag smudging the glass and shiny black trim. I took the car back to CarStar on Wednesday this week and they lined up the hood and the door. I also pointed out the grill on the front of the car was not clipping in properly and there was a gap. They said they would have to remove the entire bumper to fix it. So I planned to leave my car, but then they said to take it to Acura and have them look at it? When I got home and was sitting on the front porch staring at the car at eye level of the fenders, I could see that the inner fender liner was hanging down. It looks like "felt like material" only harder and it was hanging visibly in the wheel well. This is on the right front fender where the collision was. I tried to tuck it back up underneath but it did not stay very well. At this time, I found that the black trim around the wheel well is not clipped into the fender. I was able to click it in, in 3 places. Again, shouldn't the shop catch these things before calling me to pick up my vehicle? I am taking my car to have it detailed on Monday to get rid of the smell and get it cleaned. This is a brand new car with under 15,000 miles. With the car being towed twice, sitting at CarStar, and being towed to and from Acura in Spokane, taken to another place for PCP to be reapplied, I cannot say where it acquired the smell or who wiped it down. I just need it back to its original condition. I am going to send you the receipt in hopes that that you can reimburse me for that expense. I am not willing to take my car back to CarStar at this time.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best shop around for Teslas
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were nice and got it done fast and it looks great.
My Experience - 5.0/5.0 -
Looks great
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0 -
Really nice people
Likely to Recommend - 5.0/5.0 -
Actually its an absolutely would ONLY recommend this business for body work and repair and none other in town hands down.Was referred by a neighbor who is a car buff and i have already referred another.
Repair Quality - 5.0/5.0 -
excellent service, on time, follow through, competent, caring team, perfect work.
Customer Service - 5.0/5.0 -
Customers are their supreme priority with top quality work.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Top of driver front fender paint has blemishes on it after repairs.
Customer Service - 5.0/5.0 -
Amy was awesome to work with. Kept me informed of progress of repairs.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate everyone’s help especially Amy who helped me a ton with the insurance and rental car from the very start. Thanks again
Likely to Recommend - 3.5/5.0 -
Really liked how things felt when I dropped the car off and how I was kept in the loop during repair. Left with a bit of a sour taste in my mouth based on the other items mentioned earlier in survey.
Repair Quality - 3.5/5.0 -
Repair seems well done. Bondo and dust found in lower compartment of trunk following repair. Masking adhesive not removed in three places. Johnny worked to remove it. Scratched rear side light, likely due to masking process and one other damaged area to trim above passenger door while at shop. Will need to make another 75 minute one-way trip to shop to get those pieces replaced when they come in. When picking up car, did not have enough charge to get home. Had to reroute to supercharger in Liberty Lake. On the positive side, great communication, great advocates for getting insurance to pay for everything to make sure it was done right.
Customer Service - 5.0/5.0 -
Very responsive. Kept me in the loop throughout the process.
Returned Clean
My Experience - 0.0/5.0 -
I do not have my truck back. It’s been 66 days since I dropped it off. I continue to get messages telling me it’s done and I haven’t even seen it in more than two months. At this point I’m worried about weather or not the work performed on the truck will be done correctly. Id say it very unlikely that I will ever be back.
Likely to Recommend - 2.5/5.0 -
We waited over 2 months to get the truck back. I’m aware there were delays in shipping but other issues could have been addressed while waiting. When we finally picked up the truck it looked great. We could not find any sign of damage and so far the work that was performed was good.
Repair Quality - 4.5/5.0 -
So far it seems the repairs made are good. Paint and body work all look great.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job to ensure the entire hood was fixed! It was much appreciated and not expected. Thank you
My Experience - 5.0/5.0 -
They communicated well, got the job ahead if time and even did extra work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Worked with me to be done in a tight time frame. Work was top quality....would recommend 100%
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding quality of work and professionalism. Johnny and Amy battled with the insurance company so I did not have the bother or headache. CARSTAR even returned my rental car for me. Great service!!
My Experience - 5.0/5.0 -
Repairs to m 2017 Lincoln went smoothly without a hitch. I am extremely satisfied With your service and courteous comminication Amy provided. Five stars to all of you. Kay King
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and wonderfully run family owned business.
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people at carstar always do great work. My truck looks like I just drove it off the lot for the first time.
My Experience - 5.0/5.0 -
I’ve had nothing but great experiences with everyone who works there. Johnny has always been a great person to me and my family and I will forever bring my business to you guys. The car looks absolutely amazing and we’re so happy to have it back!!! Thank you all so much.